Senior Sales Manager

Job Description Summary

Job Description

Role Summary/Purpose

Grid Automation offers its customers a complete range of innovative products, systems and services covering design and manufacture, as well as commissioning and long-term maintenance of Substation Protection and Automation solutions.

Grid Automation North Europe Commercial Team is responsible for co-ordination and execution of all commercial and technical activities relating to the Grid Automation Business in the UK, Ireland and Nordics Markets.

A vacancy has arisen for a Senior Sales Manager within the North Europe Commercial team to be based in the Southwest of UK or Midlands, covering the Southwest of the UK, the National Grid, Ireland and Northern Ireland. The Senior Sales Manager is responsible for customer interactions and activities in his/her area of responsibly. This includes business development, co-ordination of tendering activities and ensuring customer satisfaction. He/she will manage the right strategy for sales within his/her area of influence. He/she will lead the actions for the growth in his/her area to achieve quarterly and yearly targets in full compliance with GE Values. He/she will report to the North Europe Sales Leader.

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• Define the sales strategy for Grid Automation products and solutions in his/her area of responsibility. Specific Sales Area - Southwest of UK + Nationwide coverage for the National Grid, Ireland and North Ireland.
• Key account manager for the Grid Automation Business for National Grid in the UK, with budget responsibilities for this account.
• Achieve order intake targets following the strict ethical code of the company.
• Deliver commercial results for the portfolio.
• Promote customer relation, intimacy and satisfaction, develop strategic customer relationships with key decision makers.
• Ensure monthly/weekly reports with action plans, mitigation plans and recovery plans.
• Foster the identification of new business opportunities, develop business and identify new opportunities to grow market share.
• Ensure prices are established based on target-winning price, with a view on market conditions (competition, customer budget).
• Formulates and executes proposal strategy and sales agreements. Formulates deal structure, pricing, proposal development. Assists in customer negotiations. Identifies new opportunities with functional partners to develop new products and services for business growth.
• Utilises in-depth knowledge of own and others sales territory, product lines, markets, sales processes or customer groups and uses analytical thinking and commercial experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with projects, product lines, markets, sales processes, or customers. Ability to prioritise information for decision making. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Strong interpersonal skills. Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
• Comply with Quality Procedures, work instructions and Processes. Report or resolve any non-conformances and process in a timely manner
• Attendance of trade shows, seminars and conferences as necessary.

• Bachelor's degree in Electrical and Electronic Engineering from an accredited university or college.
• Experience in Sales and/or tendering, technical business development in Grid Automation portfolio including protection and control, digital substations, microgrid controllers.
• Excellent interpersonal and communication skills with a strong customer focus and ability to cooperate with the different departments.
• Willingness to travel in the UK.

• Strong oral and written communication skills. Demonstrated ability to analyse and resolve problems. Ability to document, plan, market, and execute programs.
• Strong business acumen, leadership, discipline in managing the day to day business.
• Ability to work in international and matrix organisations.
• Able to interface effectively with all levels of the organisation.