Senior Site Reliability Engineer

As a member of the SRE team, you will bring a collaborative style to efforts that raise the maturity levels of the engineering practices across all agile teams delivering our products. The tools and use-cases are diverse, and our challenge is to increase the development velocity by optimizing various parts of the pipeline and increase application stability. We look to instill core SRE practices into the engineering teams including measuring SLIs/SLOs, increasing visibility/observability through monitoring tools, guide chaos engineering efforts to improve overall resiliency, and lead Gameday/Production Readiness reviews across all engineering disciplines. We're experts in AWS and use cutting edge tools developed in-house and open-source software and enable teams to deploy faster with zero downtime.
We are looking for A Senior Site Reliability Engineer who is passionate about customer expectation attainment through smart engineering that produces resilient improvements to platform reliability and reduced burden.
Primary Responsibilities And Essential Functions
As a Senior Site Reliability Engineer at Cox Automotive you will:

• Design and assist in the setup and maintenance of application monitoring, alerting, and insights
• Facilitate Gamedays and Production Readiness reviews to continue increasing resiliency in our applications
• Reduce mean time to identify (MTTI) by helping teams create dependency
• Reduce mean time to recovery (MTTR) by helping troubleshoot, monitor, alert, and automating recovery.
• Improve mean time between failures (MBTF) by helping teams define SLI/SLOs and prioritize proactive investment tasks.
• Have a natural tendency to avoid toil and want to automate it away
• Take complex and not maybe well-defined problem and come up with a technically reasonable solution

• Take ownership of processes or solutions that can be shared across teams globally
• Build and rollout solutions to be consumed by multiple teams
• Have innate curiosity about how things work

• Engage with product/capability engineering teams to ensure best practices are implemented
• Improve predictability and reliability of software releases, workflows, and operating software.

• Provide consulting expertise in AWS, cloud design, and operations
• Identify new technologies that can improve our area of responsibility, design and conduct proofs-of-concept, and communicate results throughout the organization

Minimum Qualifications

• Bachelor's degree (4-year degree program) in Computer Science or related field, and 4+ years of relevant experience.
• Expertise in analyzing and setting alerts on metrics, logs of large-scale distributed systems

• Ability to debug, optimize code, and automate routine tasks
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive
• Understanding of Linux/Windows operating systems
• Experience with Python or PowerShell or related scripting languages
• Experience rolling out highly available, mission-critical applications

• Experience with Git version control systems and branching strategies
• Experience with Cloud Computing platforms (Amazon AWS, Kubernetes)
• Experience in release engineering / automation with cloud environments
• Experience with security and network / distributed computing concepts
• Experience with continuous integration tools (Jenkins, GitHub Actions, Artifactory preferred)

• Experience with Database Server infrastructure (RDS, Aurora, DynamoDB, Oracle, etc)
• Experience with agile development, continuous integration and automated testing
• Experience with Infrastructure as Code (Terraform or AWS CDK)
• Excellent written communication, problem solving, and process management skills

About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.