Senior Software Engineer III - Professional Services

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

What is Customer Success Engineering Professional Services?

The Professional Services team ensures customer success when adopting Global Architecture and Platform (GAP) products and managed services. We work directly with data engineering and data science teams around the world via 'engagements' to accelerate their adoption of GAP platforms. GAP foundational platforms enable Nike's digital transformation, which is a requirement for our Consumer Direct Acceleration initiative. Our work revolves around the data. Storing, moving, cleaning, redefining, and analyzing it. Our 'customers' are Nike development teams creating 'core' and 'experience' platforms that use our GAP foundational platforms. GAP is a high growth area within Nike and has been for several years. We help customers solve design, development, and production problems, often by crafting POCs (proof of concept) that demonstrate performance, scalability, observability, and other desired characteristics. Professional services engineers work with an incredible breadth of innovative technology across every Nike business function and every Nike Geography. And it's all cloud, all the time.
Position location:
This position is based at our worldwide headquarters location in Beaverton, Oregon.
Who we are looking for
As a Senior Software Engineer III for the Professional Services team, you will elicit sophisticated technical requirements and use GAP products to satisfy those needs. This position provides local, technical professional services for our customers. You must be comfortable in an environment like a start-up. We have teams in Portland (US), Gdansk (Poland), Bangalore (India), and Shanghai (China). Our parent organization grew 25% last year and Professional Services grew much faster. We plan to grow 300% over the next 12 months! You must bring energy, organization, and resilience to succeed. You must be a proactive communicator.
What you'll work on

• Collaborate with the team and customers on software development projects (engagements)
• Collaborate with the team to develop and document standard methodologies
• Work with a team of engineers to build reference solutions using GAP products to satisfy customer requirements
• Provide technical and user experience feedback, as the voice of our customers, for our platform development teams
• Work with teams to push for automation of development and deployment tasks
• Contribute to Enterprise Platform development and/or possible dependencies (open- source projects, e.g.) including, but not limited to bug fixes, enhancements, or features

Who you'll work with

• The Professional Services Team - platform development team(s)
• Various distributed development teams within Nike in need of the Professional Services team's assistance - internal customers - multiple business functions spanning the globe
• Peers, managers, leaders, multiple development teams, product teams (as needed), data engineering and data science teams

What you bring

• Bachelor or Master's degree in Computer Science, Business Information Management, or related field of study or equivalent combination of education, experience and training
• At least 6 years of industry and software development experience

Capable and experienced with:

• Building solutions in multiple programming languages such as: Java, Python, Golang, or Node.js
• Cloud architecture and technologies: Amazon Web Services, Google Cloud Platform or Azure
• Securing RESTful APIs and Apps using OAuth, OpenID Connect, and JWT a plus
• Distributed code repositories, CICD Pipelines and Infrastructure as Code

Ideally, you are a Subject Matter Expert (SME) in at least one of these:

• Kafka
• NiFi
• Databricks & SageMaker
• Ranger, Presto
• Snowflake, Hive/S3

Preferred experience includes:

• Experience performing Professional Services
• Experience with cloud native technologies like Kubernetes, Docker, Terraform, etc.
• Excellent communication skills - proactive!
• Must possess Customer Service mentality

Nike requires all applicants for this position to be vaccinated for COVID-19 as a condition of hire, unless otherwise required by law. As an equal opportunity employer, Nike will make accommodations to individuals who cannot be vaccinated in accordance with applicable law.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.