Senior System Administrator

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.

Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Work location requirements:

• Requires to travel and work at office 1x monthly otherwise, role will work from home
• 24/7 rotating on-call

Overview:
As a Lead Systems Administration, the incumbent will be responsible for performing Systems Administration duties for the Microsoft Windows platform including Active Directory, Hyper-V, IIS, File Sharing, DFS, Linux - Redhat, Storage, and hardware technologies including: Cisco servers, NetApp and various other types of storage solutions. Also shares responsibility for system support specific to a major client and their supporting applications.

Essential Job Functions for a Lead Systems Administration:
· Participates in establishing systems specifications by conferring with users; analyzing user requirements, system specifications, access levels, and security requirements; designing and building systems configurations to meet user requirements.

· Perform on-site system administration including system and server support services.

· Perform routine systems maintenance, server installation, configuration, upgrades, optimization, improvements and system backups.

· Maintain servers, network, printers, security and systems administration support.

· Troubleshoot support for all servers – Linux Redhat, Windows, IIS, data applications, security patching, backups, and Windows Group Policy, etc.

· Install, configure and administer Microsoft scripts written in PowerShell.

· Install, configure and maintain virtual servers with Hyper-V, and building/maintaining highly available environments.

· Provide monitoring support and reporting for critical servers as determined by IT management.

· Ensure server downtime resulting from maintenance and improvements are limited to non-production hours whenever possible.

· Perform and maintain backup of user and server data and configurations.

· Provide central user support to Windows systems in support of client SLA’s and assistance in system / network administration, installation, and upgrades as needed.

· Provide documentation evidence of any and/or all work products which are deployed.

· Availability for on-call 24/7 support.

Qualifications

Position Requirements:
· Bachelor’s degree in Information Technology, Computer Science or other related discipline a plus

· In lieu of degree, candidate should have at a minimum Microsoft MCSE Certification or updated MS Certificate required

· Minimum of seven (7) to ten (10) years experience in IT

· Minimum of five (5) to nine (9) years directly as a Windows Administrator, capable of handling a wide range of hardware and operating systems

· Minimum of two (5) years of administrator experience in an IT Enterprise organization which practiced ITIL methodologies

· Thorough training and demonstrated analytical and technical skills in installing, configuring, integrating and administering Windows 2019 Enterprise and Linux Redhat servers

· Experience with both the hardware and software components in specifying, installing, configuring, troubleshooting and maintaining Microsoft Windows 2019 Enterprise server; e. g., File/Web servers, IIS, SQL, DNS/DHCP, Active Directory and System Center

· Experience including, but not limited to, administrative virtual machine (Hyper-V and VMWare) servers, deploying web applications, storage, and backup and restore software

· Hands-on experience supporting Highly Available (HA) environments with solutions such as clustering and network load balancer

· Experience in systems engineering design, analysis, integration, and life-cycle engineering in support of large information systems projects

· Excellent written and verbal communication skills

· Ability to work as a team member in a fast paced environment

· Ability to manage and communicate project tasks, status, and deadlines

Preferred Qualifications:
- Experience with Java based applications and Opensource products such as Cloudera Hortonworks or Apache NiFi and/or the Mendix application platform

- Working knowledge of Backup & Storage technologies like Veeam and NetApp

- Experience with system monitoring products like ipswitch WhatsUpGold

· At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

· With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.

· You get an open and transparent culture along with freedom to experimentation and innovation

Equal Employment Opportunity Mphasis is an equal opportunity/affirmative action employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.