Senior Technical Systems Analyst

Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

What is the opportunity?

This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies complete knowledge, skills, and practices to perform assignments.

What will you do?

• Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.

• Ensuring the documentation and tracking of all shift turnover issues. Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.

• Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.

• Weekly pager rotation and monitoring production jobs

What Technology and Tools are used?

• Microsoft Tech Stack: Windows Server / IIS / SQL Server / SSIS / SSRS / COBOL / ADABAS /UNIX/ Iseries / Oracle

• Monitoring Tools:  PagerDuty, Dynatrace, Moogsoft, Splunk, OnDemand (Zeke job monitoring)

• Collaboration Tools: JIRA/Confluence • Scheduling - Zeke/Stonebranch UAC

• Devops: Helios/UCD/Jenkins

• Programming knowledge: .net C#., vb.net, JAVA, SSIS, powershell, SQL, XML (able to read/analyze general code for troubleshooting) •

What you need to succeed?

• Understanding of Change / Incident Management procedures

• Experience of Monitor application health after infrastructure/system updates

• Exposure to DevOps tools (Helios/UCD) for deployments

• Working knowledge on OMS updates, understand basic JCL and Zeke

• Knowledgeable in NPID and Server Compliance

• Experienced in Disaster Recovery exercise and Archer findings

• Strong analytical and communication skills

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Network and build lasting relationships with students from diverse backgrounds from across Canada

• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance

• Leaders who support your development through coaching and learning opportunities

• Work in a dynamic, collaborative, progressive and highly performing team

• Ability to make a difference and lasting impact

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-09-05

2024-11-29