Senior UX Designer

About us:

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. 

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping restaurants thrive, not just survive.

What you’ll do:

• Join as an early member of the growing Tarro design team and meaningfully contribute to shaping the team’s culture and processes
• Own the user experience for key high-visibility product initiatives at Tarro, all the way from initial concepting and prototyping through to development, launch, and continued iteration
• Collaborate with cross-functional teams across product, engineering, operations, and more
• Participate in and lead user interviews and user research to ensure we’re always solving for their core needs
• Working in a fast-paced, high-growth startup environment where you will always be learning and growing

About you:

• 5+ years of UX design experience
• Demonstrated experience owning and driving design from ideation through to implementation and iteration
• Excellent communication, collaboration, and storytelling skills, especially with product and engineering but also with cross-functional teams and leads
• Experience conducting user interviews and user research
• Bias for action and a drive to get things done, wearing multiple hats as needed
• Excitement to build products for restaurant owners and operators

Bonus points:

• Experience building 0 to 1 products
• Experience contributing to and/or creating design systems and tooling
• Experiencing coaching and/or mentoring other design team members
• Experience working in the restaurant industry or on restaurant technology 

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

The base salary range for this role is $200,000- $250,000 + equity.