Senior UX Designer

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that promote growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

And we are looking for a Senior UX Designer to reinforce our team!

You will be creative task-based problem solvers who are passionate about creating experiences that engage the imagination whilst empowering users to bring the brand to life. Involved in projects from the beginning, UX Designers work with UI designers and developers to help produce the experience vision from concept to finished product.

Job Description

Responsibilities:

• Work on the design process from research and concept to final implementation, ensuring a seamless user experience;
• Conduct user research (e.g.: desk research, interviews, card sorting exercises,…) to understand user needs, behaviours, and pain points;
• Evaluate interfaces against UX best practices, usability principles, accessibility standards and inclusive design practices;
• Create wireframes, prototypes, and high-fidelity designs that align with user needs and our goals;
• Create and conduct usability testing and gather feedback to iterate and improve designs;
• Collaborate with cross-functional teams including product managers, strategists, developers, and other designers to provide a cohesive design vision;
• Stay up-to-date with industry trends and best practices in UX design and research;
• Guide junior UX designers, promoting a culture of learning and improvement.

You will report to the Executive Design Director.

Qualifications

Requirements:

• Bachelor’s or Master’s degree in UX Design, Service Design, Human-Computer Interaction, or a related field;
• Experience as a UX Designer with a portfolio showcasing your design and research skills;
• Proficiency in Figma and testing tools like UserTesting.com;
• Experience with UX research methodologies and experience conducting user research methods;
• Solve complex design problems;
• Experience creating exceptional user experiences;
• Experience with accessibility standards and inclusive design practices;
• Experience working in an Agile development environment;
• Knowledge of front-end development (HTML, CSS, JavaScript) is a plus.

Additional Information

We do not sponsor work visa.

For those who don't have Portuguese documents (NIF and NISS), we suggest you to search for more information at local country Social Security entities, and on SEF (Serviços Estrangeiros e Fronteiras), for possible roles in Merkle Portugal.

Benefits and perks:

• Modern Technology and Latest IT tools
• Software-house environment
• Agile and Flexible working hours
• Hybrid work system (remote friendly)
• Digital nomad policy
• Focus on career development
• Health insurance (also included for the household)
• Mental health support
• Volunteer experiences and sustainable mindset
• 25 vacation days + 3 wellness days per year
• Beers (after 6pm), foosball, and ping-pong! #workhardplayhard
• Free breakfast every second Monday of the month
• Employee discounts
• Team & Company events 🎉

Inclusion & Diversity

We value the strength diversity brings to our business and are working to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community's race and gender equality campaigns. We are happy to discuss all flexible and Agile approaches to working for all our roles – we can't promise we will offer you everything you want or need but we do promise to discuss it with you openly and honestly.

If you have any reasonable adjustment needs arising from a disability or medical condition to participate in the recruitment process, please discuss this with the recruiter who contacts you.

#LI-Hybrid