ServiceNow Architect

Introduction
As an IBM ServiceNow Architect / Developer you will directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader serving as a liaison among business partners technical resources and project stakeholders.

Your Role and Responsibilities

• Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint.
• Understands client’s business challenges and offering solution to address business needs.
• Recommend experience in designing workflow rules to implement business processes.
• Being familiar with executing system and user acceptance testing user adoption managing change and training methods.
• Provides advisory to clients on their ServiceNow roadmap
• Actively participate in understanding customer problems.

Required Technical and Professional Expertise

• Extensive ServiceNow development experience
• Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
• Extensive experiences in deploying ServiceNow ITOM ITSM IRM or HRSD aligned with ServiceNow best practices.
• Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions.
• Experience coordinating with other process and integration owners
• Fluent and written English

Preferred Technical and Professional Expertise

• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
• Manage technical governance and a delivery operating model and success in driving complex issues through analysis and resolution.
• Large program experience leading end-to-end architecture and design
• Experience helping customers deploy and see the value of the products they have purchased.