Sharepoint Admin

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking an experienced and highly skilled individual to fill the role of a SharePoint and Power Platform Administrator. The successful candidate will be responsible for managing and administering Microsoft SharePoint enterprise environments, as well as SharePoint Online. In addition, they will work with Teams, OneDrive, Azure, and PowerApps. The main responsibilities of this role include designing and developing/customizing solutions according to Microsoft guidelines to meet business requirements using platforms like SharePoint, Power Platform, Azure, Teams, OneDrive, and Power BI. The candidate will collaborate closely with the business to understand their needs and contribute to a strategic approach for achieving their goals. The role requires a proactive approach to learning and staying up-to-date with new technologies and industry-standard certifications. The administrator will also be responsible for periodic outage and disaster recovery testing, as well as regular patching of applications/systems to maintain security and minimize application impact.

Job Description

Core Responsibilities

• In-depth knowledge and experience administering and managing Microsoft SharePoint enterprise environments
• Experience and knowledge with SharePoint Online administration
• Hands-on experience with Teams, OneDrive, Azure, PowerApps
• Designing, Developing/Customizing solutions per Microsoft guidelines to cater to business requirements using platforms like SharePoint, Power Platform, Azure, Teams, OneDrive, Power BI
• Work closely with the business to understand requirements and help with a strategic approach to accomplish
• Able to work collaboratively and independently in a mixed-skillset environment
• Drive issues through closure, engaging all appropriate resources; lead technical bridges and provide troubleshooting direction for complex technical issues.
• Identify gaps and create/update operational procedures, policies, and processes
• Create data and metric systems to track operational workflows; maintain records of results and feedback; analyze data and metrics, identify problem areas, and provide actionable insight to management
• Handle all application deployments and builds in staging and production environments
• Ensure team members and customers adhere to approved processes for managing application deployments, support tickets, production outages/impairments, Kanban boards, infrastructure builds, and application intake
• Recognize application flaws and partner with development teams and vendors to ensure defects and required enhancements are completed
• Avidly seek out learning opportunities both as a technologist and a lead, ready to assimilate new technologies; pursue relevant industry-standard technical certifications and education opportunities
• Perform periodic outage and disaster recovery testing for supported applications to enhance readiness for production incidents
• Perform regular patching of applications/systems to mitigate vulnerabilities; ensure that all maintenance activities are properly validated to minimize application impact
• Recommend designs for new products or architectural changes to existing products
• Work with development teams and application owners to ensure all applications comply with privacy, security, and accessibility requirements
• Serve as the team lead on multiple projects, often spanning different engineering disciplines within the organization
• Create and maintain all application monitors and alerts; respond promptly to alerts
• Act consistently as a technical lead and subject matter expert
• Consistently exercise independent judgment and discretion in matters of significance
• Mentor and coach junior team members
• Identify and champion operational improvements to increase the stability, reliability, and availability of applications
• Make critical operational decisions (rollbacks, break fixes, failovers, etc.) during outages and/or impairments

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System (NPS), a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to improve service for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.

Required skills:

• Administrative: SharePoint, Azure, OneDrive
• Power User: Windows, Teams, Power Apps, Power BI, O365

Desirable skills:

• DB: Oracle, MSSQL, MongoDB, MySQL
• OS: Windows Server, Linux (CentOS and Redhat)
• Cloud: AWS, Cloud Foundry
• CI/CD: Concourse, Jenkins, GIT
• Web: IIS, Apache, NGINX
• Other: ServiceNow, Jira, MuleSoft, Coveo, Workday, Kronos

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.