Site Reliability Engineer

Job Description

O.C. Tanner develops employee recognition and rewards programs that help companies appreciate people who do great work. As part of that effort, we build large-scale, international, multi-million user web and mobile applications used by Fortune 500 companies.

We are looking for a Site Reliability Engineer who can help enhance the availability of our services. With a focus on uptime and performance, you'll shape areas like infrastructure orchestration, continuous integration and deployment, security, configuration/change management, and participate in incident and problem management. With a passion for innovation and an instinct for reliability and scalability, this role will make a long-lasting impact on the organization.

If you are passionate about quality, operations, everything cloud, automation, caring strongly for others and enjoy contributing to best of breed technologies, you may have found a great home with O.C. Tanner. The position is ideal for a self-starter and quick learner with a love of people, infrastructure and automation who enjoys collaborative work on leading-edge technologies.

Responsibilities:

• Own SolarWinds discoveries and identify outliers
• Troubleshoot existing scripts in languages such as PowerShell and Linux shell
• Design and develop automation to achieve self-healing systems
• Create and implement state-of-the-art system and customer experience monitoring solutions
• Own SRE application health and ensure apps are up-to-date and resourced appropriately
• Drive internal improvements and projects to maximize proactive monitoring and alerting
• Coordinate with partners across the organization to monitor critical systems
• Provide rotating on-call support
• Schedule and drive forward-thinking discussions to optimize monitoring/logging tools architecture

Job Requirements

• 3+ years of experience as an SRE or related area exercising DevOps principles
• Strong interest in analyzing and troubleshooting highly-available services with a distributed architecture
• Strong understanding of Linux systems and networking and security fundamentals
• Experience with major cloud providers like AWS and GCP
• Experience maintaining infrastructure as code using tools like Terraform, Chef, or Puppet
• Experience building and maintaining pipelines with CI/CD tools
• Experience with monitoring services and tools like Datadog, NewRelic, Grafana, Prometheus, or equivalent
• The ability to explain your ideas clearly, give and receive feedback, and work well with team members
• Pride in fostering stellar uptime, your unique views, and original ideas
• Kubernetes experience preferred