SOC Monitoring and Response Analyst I

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

SOC Monitoring and Response Analyst I

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mission First, People Always
As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the front who make this happen every day.

By taking care of our people, their well-being, and their career development, we provide them with the necessary tools and environment to ensure the success of our mission.

Overview
The Security Operations team is looking for a SOC Security Monitoring and Response Analyst I to provide quality control of our program and support analysts within our cybersecurity defense operations. The ideal candidate is passionate about information security and technology, highly motivated, analytical, and a team player. The role requires a strong understanding of cutting-edge technology and/or information security principles, analytical thinking, prioritization, and a team-first mentality.

Role
In this role you will:
• Partner cooperatively in a team environment to support the evolution of a wide array of programs across the Mastercard business.
• Liaise with the global customer base to identify opportunities to improve current programs and develop an understanding of customer needs.
• Demonstrate an ability to support security functions within SOC, such as SIEM, Firewalls, IDS/ IPS, DLP, email protection, End point Detection and Response tool, malware analysis, etc.
• Utilize various security technologies to identify alerts, prioritize and investigate security issues in a fast-paced environment.
• Create dashboards and reports to support internal security audits.
• Contribute to maintaining the knowledge base by updating procedural documentation. Actively participate in process improvement with global SOC analysts.
• Work with various business units and application owners to resolve security issues and vulnerabilities.

All About You
The ideal candidate for this position should:
• Bachelors/Masters student graduating between Jan 2023 and Jan 2024
• Strong written, and verbal English communication and presentation skills
• Strategic thinker with the ability to derive and translate data analytics to meet business goals.
• Good understanding of the OSI model, TCP/ IP networks, networking principles, security vulnerabilities, patching, and remediation workflows
• Knowledge of Windows or Unix based Operating Systems
• Demonstrated ability to work as a part of a high-performance team and handle high-pressure situations.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.