Social Media Associate

ABOUT CIRCLES

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Warburg Pincus, Peak XV (f.k.a. Sequoia), EDBI and Founders Fund – renowned backers of industry-shaking innovators.

ABOUT THE ROLE

We are looking for a social media superstar who thinks creatively and loves the idea of becoming a meaningful part of our audience's conversations. You will be excited about challenging the status quo and by the opportunity to work in a business that understands the breadth of what social media can deliver. You will be passionate about our digitally savvy travellers and seek out best practice, test and learn strategies that deliver explosive organic growth.

Reporting to the Campaign Manager, social is one of our key communication pillars for organic growth. We are looking for someone with an intimate understanding of what will inspire our target and build our brand. We are wanting to create a “tribe’ across all our social platforms. And be innovative and creative in the ways we do that. We want to break the mold and do things differently.

WHY THIS ROLE IS UNIQUE

• Create your own path - autonomy and freedom to define the vision and be the one responsible to make it happen
• Build a legacy - play a critical role in building upon the core foundation, in a business that will transform the telco industry for many years to come
• 10X - Be part of a fast-growing organization with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen

WHAT YOU’LL BE DOING

• Develop and manage our social strategies and calendars aligned to business and brand outcomes. - Innovate and set world-class standards for social media marketing and sentiment
• Define, build and own our social channels including targets, optimisation, ongoing measurement and bringing insight back to the business.
• Partner with key social media platforms and influencers and seeks out and develops new and emerging platforms that can help us grow our customer base and brand.
• Works closely with our Customer Support team to ensure omnichannel experiences, recognises that this is also a customer service channel.

WHAT WE ARE LOOKING FOR

• 1-3 years of professional marketing experience, preferably social media
• Strong understanding of Millennial/Gen Z behaviours across the travel industry a huge plus
• Established marketing expertise and strong understanding of how social fits into the overall mix.
• Proven track record of building and scaling social media platforms, blogs, influencers, WOM.
• Thrives in a fast paced environment
• Is inquisitive and outcomes focused

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.