Software Engineer II (SEII - SWOT)

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

We are looking for enthusiastic, motivated, and self-driven individuals, looking to join a dynamic role in our development team. The ideal candidate will be working in a fast-paced environment, so you must be flexible and be able to multi-task between resolving support issues and working on projects to meet companies’ goals. This individual would need to liaise with the Support teams to understand delivery related issues and strategically analyze application-level issues while keeping in mind the current functionality of the application.

If this sounds like something that interests you, then we have a great opportunity for you: join our PDI family and work closely with other talented PDI engineers to deliver solutions that delight our customers every day!

Key Responsibilities

• Troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions
• Participate in design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles
• The ability to identify and correct software issues within the code while triaging
• Perform testing to ensure systems meet documented user requirements
• Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges
• Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans
• Provide on-call (after hours) support for evenings, weekends, and holidays as required

Qualifications

• Minimum bachelor's degree in computer science, information systems or similar
• 3-6 years’ experience designing and developing new or maintaining existing software applications in a software product development environment
• Experience in Java, C and C++, SQL, HTML, JavaScript, Delphi
• Knowledge of databases and operating systems
• Familiarity with the ADO
• Demonstrable analytical and problem-solving skills
• Ability to independently work as a contributing member in a high-paced and focused team
• Strong communication skills with both verbal and written communication skills
• Self-motivated and able to work under pressure to deliver high-quality solutions and receive constructive feedback
• Experience in using an issue tracking system a plus

Behavioral Competencies

• Ensure accountability 
• Manages Complexity 
• Optimizes work processes
• Communicate effectively 
• Collaborates

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.