Solutions Architect

RESPONSIBILITIES:

• Serve as a technical expert and trusted advisor to prospects and customers, providing in-depth product demonstrations and presentations
• Conduct thorough technical discovery sessions to understand customer requirements, challenges, and infrastructure
• Architect innovative and scalable solutions that align with customer goals and objectives
• Prepare and deliver technical proposals, solution designs, and implementation plans
• Collaborate with the product team to provide customer feedback and contribute to the product roadmap
• Identify and document data types, rules, mapping, and conversion requirements
• Work with system integration and ETL processes
• Coordinate and design system and user acceptance testing
• Maintain system documentation for internal and external use
• Identify and escalate deficiencies in technical work and implementation plans
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders

QUALIFICATIONS:

• Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study
• 3+ years Solution Design and/or Technical Project Management experience
• At least 3 years of experience gathering/analyzing data and sub-systems for writing system requirements, performing system configuration, and creating system design diagrams
• Good listener, able to apply the knowledge gained effectively
• Proven ability to manage multiple high-profile projects in a fast-paced environment
• Good communication skill required
• Client-focused, positive and professional attitude
• Organized, detail oriented, accurate and responsive
• Prior experience in SaaS implementation and technical writing skills is preferred