Specialist, Account Management

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Responsibilities

• Operating as the lead point of contact for any and all matters specific to Vendors.

• Building and maintaining strong, long-lasting relationships with vendors

• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.

• Prepare reports on account status.

• Resolve any issues and problems faced by Vendors and deal with complaints to maintain trust.

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

Qualifications

What we expect from you 

• You have successfully completed a bachelor’s or master’s degree.

• You have at least 2 years of work experience.

• Strong Excel and data management skills.

• We are dynamic, you need to be a doer and adapt constantly to many changes.

Additional Information

• An extra steep learning curve.
• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A vibrant and international team committed to diversity and inclusion.
• Regular company and team events.
• Responsibility from day one in a fast-growing and global company.
• Other benefits include health insurance and learning and development opportunities!