Specialist, Account Onboarding II (PHL)

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibility

Fulfills specialized, complex requests by clarifying desired information and carrying out transaction and information requests.

Performs payment histories and balance disputes for all three brands

Protects organization’s value by keeping information confidential in accordance with PCI and PII guidelines

Updates job knowledge and skills by participating in educational opportunities

Accomplishes department and organization mission by completing related requests as needed

Knowledge and skills

• Must possess excellent analytical, time management and organizational skills
• Ability to be extremely detailed, accurate and thorough
• Ability to multitask and adapt to changes and a demanding work environment
• Dedication to providing exceptional customer service
• Excellent verbal and written communication skills
• Deadline conscious with strong drive, energy level and initiative

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.