Specialist, HR Local Representative - Thailand

As the HR Local Representative, you will work closely with the APAC team and GoGlobal's local partner (BPO). You need to coordinate with the clients in order to ensure our EoR services delivering on timeline and meet satisfactions level.

This role will be building a good relationship with internal and external stakeholders as well as providing a firmly support to create a strong and streamline into the business operations processes.

Role & Responsibilities

Client Services Team Support

• As a support role to work with international onboarding and operations team for our clients in Thailand as a primary, including for Indonesia, Vietnam, and Cambodia as an alternative
• Coordinate with Account Management Team and our clients for onboarding matter to make sure the requesting completion
• Performing to generate the employment agreement with accurate information to processing
• Ensure for the client and employee database is up-to-date as always and do a verification when necessary
• Create, update and maintain our tools including our SharePoint/T&A/ Leave/ Expenses/ Forms System
• Create, update and maintain process flow, manual and procedures as required
• Support on managing our Knowledge Base including knowledge input as well as research
• Other Ad Hoc Projects and/or tasks being requested

Local Representative

• Be our HR local representative in Thailand as a main contact person
• Welcoming; meet and greet our local employee in Thailand and oversee the onboarding process in Thailand to make sure onboarding him/ her smoothly
• Serve as an escalation point for our clients and employee and make sure their issues and concerns could be solved quickly
• Prepare HR letters as per the request from our clients and employees
• Work with local partners to make sure Visa and Work Permit matter to issue new and renewal process
• Coordinate for insurance application by work closely with benefits team and the local insurance broker
• Keep up-to-date with the latest HR trends and best practice in Thailand and communicate to team when necessary
• Provide on the ground administrative support including but not limited to medical insurance application, provident fund, bank account opening and other office management and purchasing
• Other Ad Hoc Projects and/or tasks being requested

• At least 5 years’ experience as an HR Generalist, HR Administrative Assistant or similar role
• General HR, Social Security, Visa & Work Permit and local regulations practical knowledge
• Knowledge in Thailand Immigration, Labor Laws and Governments liaison
• Solutions Thinker, Initiative, Innovative and approaches to make it happen
• Business acumen mindset and willingness to work across time zone for some urgency is an advantage
• Good interpersonal skills and open to learn new things
• Multi-tasks, well organizational and time management skills
• Excellent in service minded with welcome for any feedback
• Good in English verbal and written communication skills

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions! We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures. This gives us the flexibility to quickly adapt to market changes and seize unique opportunities. Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance. Without expectations from external investors, we have the freedom to chart our own course and our success. Winning in our own way is what drives us.

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach. With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback. We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy. 

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
• Remote work: Embrace flexibility with our remote work environment 
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

• All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

• GoGlobal employees only use email addresses ending with "@goglobal.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

• Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

• GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

• If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at [email protected] before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

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