Sr. Business Systems Analyst (Open to Remote)

Company Information:

What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.

Markel Style
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.

Job Summary:
The Senior Business Systems Analyst is a primary interface between the information technology group and the business stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.

What we are looking for

Markel is seeking a talented and passionate business systems analyst to join our team. We want a vocal advocate of agile / lean methods who will be excited about leading creative problem-solving as part of a cross-functional team; will obsess over writing smart, simple business requirements; will tirelessly strive for the best end-user experience and will have the drive and desire to keep learning the latest industry tools and techniques.

What you'll do

• Act as a lead analyst to deliver solutions aligning with the strategic goals of the organization
• Become a subject matter expert for systems supporting Specialty Insurance lines of business
• Collaborate with Product Owners, business and IT partners to define requirement specifications driving process, system and report changes (functional and non-functional)
• Lead the creation and maintenance of documentation including requirements, standards, detailed user stories and other project artifacts
• Work as part of the delivery team to support the full software development life cycle, ensuring that requirements are delivered as agreed
• Act as a player, coach, and change agent in an ever changing environment
• Be an advocate and evangelist for business systems analysis practice

About you

• A team player, analysis/process mentor, keen to coach others and share ideas with your team
• Working understanding of the Software Development Life Cycle
• Experienced in a variety of fast-moving domains working on strategic initiatives
• Consider yourself a generalist and can pick the right tool for the job
• A great communicator able to articulate business needs and technical issues in plain language and visual models
• Take ownership of tasks and are outcome focused
• Build strong working relationships and are a trusted advisor to IT and the business
• Continuous learner, seeking out new solutions, and engaging in process improvement

Some things you have experience with

• Previous experience working as a core part of passionate agile teams using agile project methodology and specific deliverables
• Lean methodology and continuous improvement processes
• Demonstrated collaboration, strong analytical and product management skills
• Use of enterprise-wide requirements definition and management systems and methodologies
• Experience of working in a matrix and distributed environment, with ability to guide and direct small teams
• Demonstrated ability to multi-task and manage multiple features simultaneously while maintaining a vision of priority and order of success

Other desirable/ advantageous skills and experience

• Experience gained in either an insurance or insurance related business
• Knowledge of risk management, governance and industry polices around data (e.g., PII, GDPR, SOX, etc.)

Work location is flexible if approved by the Company, except that position may not be performed in Colorado.

Must be authorized to work in the U.S., and not require sponsorship now or in the future

"Why work for us?"

Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.

Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.

Commitment to open doors

Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style-some of our best ideas start from a conversation between a manager and an employee.

Entrepreneurial spirit

As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.