Sr. Cloud & Collaboration Engineer

Job Title:

Sr. Cloud & Collaboration Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Qualifications:

• B.S. in Computer Science, Engineering, or Information Technology or equivalent experience.

• 5+ years of experience in similar positions.

• Install, configure, and maintain Windows based systems

• Administer and support Microsoft Active Directory, DNS, DHCP, and other related services.

• Develop and maintain scripts and automation tools using tools like PowerShell, Octopus and Jenkins.

• Provide application support and troubleshoot system issues.

• Monitor system performance and make recommendations for improvements.

• Strong PowerShell skills. (Must Have)

• Experience with Octopus/Jenkins (desired).

• Experience dealing with c-level stakeholders.

• Experience with configuration management tools and infrastructure as code.

• Collaborate with other teams to ensure security compliance and best practices.

• Advanced English skills (written and verbal communication).

• Experience with AWS is a plus. 

Responsibilities:

• Continually improve and automate manual tasks, identify and resolve gaps in setting up a robust CloudOps practice, the primary cloud infrastructure components, and technologies.

• Identify the significant CloudOps security and compliance challenges, and mitigate them when transitioning from a traditional IT to a CloudOps environments.

• Be comfortable using and adapting to different configuration management tools as required by clients.

• Participate in the management and monitoring of all cloud infrastructure, including deployments of production and perform installations, upgrades, preventive maintenance, backup, monitoring, access administration, and other Communication and Server Infrastructure-related tasks.

• Develop code and documentation that adheres to best practices and standards.

• Perform peer reviews of designs and solution proposals to ensure conformance to current practice and quality of work being generated.

• Participate in daily Scrum meetings, working closely with the product, software and quality assurance engineers to deliver cloud infrastructure to meet the needs of our growing customer community.

#ConcentrixCatalyst

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

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