Sr. Email Content Writer

Axos Bank

Target Range:

$90,000.00/Yr. - $110,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Write engaging and clear consumer and small business banking, lending, invest, and personal finance content for web pages, enrollment screens, chatbot and SMS, IVR, web pages, emails, personal finance articles, blog posts, social media, print media, direct mail, mobile app, video scripts, and marketing assets. Help shape the marketing content and customer experience strategy to support business growth.

Responsibilities:

• Write clear, engaging, well-written content for digital enrollment screens, chatbot, SMS, IVR, online banking, blog articles, and mobile app messaging.
• Draw on industry best practices, current events and trends, customer needs, and company objectives to generate ideas for engaging content that provides a best-in-class customer experience.
• Ensure consistency of brand voice and tone and expand our messaging for various customer personas.
• Complete drafts/edits of content and finished projects within deadlines.
• Work closely with marketing specialists, UX team, business unit leaders and members of the marketing, servicing, call center, and communications teams.
• Manage and track a heavy workload of multiple projects while juggling shifting priorities

Qualifications:

• Bachelor's degree
• 4+ years of content writing experience
• Financial services industry experience highly preferred

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.