Sr. Engagement Director

Sr. Engagement Director

The Sr. Engagement Director role is fully remote.

***Unfortunately, we are not able to provide sponsorship assistance at this time or in the future.*** 

Are you a natural leader who enjoys collaborating and using your project management skills to solve problems plaguing clients in the pharma and biotech space? Do you enjoy building rapport with clients and team members while delivering world-class service and success? Roll up your sleeves and join us as a Senior Director of Engagement. 

A part of the Personalized Access & Reimbursement team, the Senior Director of Engagement is a key point of contact for their clients. High-energy professionals who thrive in the details of projects and processes, and have a pulse on the latest trends and solutions to tackle their client's complex marketing challenges will flourish at our growing company.

Essential functions of the job include but are not limited to:

• Leveraging business experience and strategic account management acumen in identifying strategic alternatives and project approach to client questions
• Leading project teams including both internal and external resources in the design, development and delivery of our market access pull through solutions.
• Providing direction, advice and intellectual leadership to clients and delivery teams, through consistent participation in team meetings
• Serving as key point of contact with clients, managing the process of proposal preparation and/or modifications including overall bid integrity, presentations, and negotiations
• Provide high level input and oversee the development of client records, presentations and delivery to clients leading to new revenue streams.
• Providing follow-up with client after project deliverable has been completed to ensure client satisfaction.
• Proactively identifying Business Development opportunities for assigned clients and coordinate follow up efforts.
• Proactively communicate client needs that will support Market Access pull through solution innovation and added client value.
• Proactively mentoring, coaching and sharing subject matter expertise with others to elevate our client engagement capabilities to deliver world-class solutions for clients.
• Active participation in recruiting, developing and retaining talent.
• Accountable for Engagement team member direct and indirect reports professional development via skill and role competency development.
• 20%-40% travel 

Qualifications:

Minimum Required:

• Bachelors degree
• 10 plus years of work experience optimally in a professional service or biopharmaceutical firm with Market Access responsibilities.  

Other Required:

• Master of Business Administration or related experience in Market Access, software solutions and analytics.
• Ability to understand relational database technology, software development life cycle and analytics
• Deep understanding of pharmaceutical/biotech business marketing, financial, or statistical analysis 

Preferred:

Skills:

• Broad understanding of contracts and key business levers in Market Access.
• Demonstrable experience in the following areas: leadership and influence in sizable and multi-disciplined teams, understanding and assessing client needs, incorporating in deliverables, and ensuring recommendations/results are implemented.
• Experience in developing credible relationships with senior level managers and executives in the pharmaceutical and healthcare industry.
• Capability to work effectively with others in and across the organization to accomplish team goals is critical.
• Ability to contribute to business development through the identification of leads, development of proposals, knowledge of key issues, current developments, consulting methodologies, tools and techniques in the pharmaceutical and healthcare industries.  
• Ability to be resourceful, confident under pressure, and able to implement different methodologies to assess client needs and engage in effective dialog with Executive-level decision makers. 
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions.  Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.

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