Sr. Project Manager

As our Sr. Program Manager, you will…

Be Accountable and Responsible

As our Sr. Program Manager, you will be responsible for the internal management of assigned projects from inception to completion within the Agency. You will be the internal hub for all projects within the assigned client and will organize, schedules communicate with team members to deliver the work to complete a project within defined scope, quality, timeframe and budget. You  must be able to manage large multi-faceted projects/accounts/campaigns and multiple projects at the same time across all execution mediums within the Healthcare and/or Pharma.

• Work as independent liaison/communications hub between all agency team members
• Organize, manage and be accountable for each step of the strategy, creative development process from project set-up to project kick-off to delivery of final material in all mediums that could include, collateral, print, broadcast, video, digital, email, out-of-home, direct mail
• Set up and run all necessary key touchpoint meetings in the process - kick-offs, internal reviews, status, progress meetings, development checkpoints, etc.
• Scope, estimate time of resources & create project plans & detailed schedules (from Strategy through creative development through delivery) and manage schedules throughout the life cycle of each project
• Manage and prioritize team assignments with detailed tasks for daily deliverables using agency tools (Webvantage) and clear verbal communications
• Partner with Project Manager, Broadcast Producers, Print Production, Media and Analytics to coordinate schedules, budgets, deliverables, and approval process on all projects
• Forecast future deliverables based on project scope and project schedules
• Review media plan and communicate necessary specs and material information to creative and studio teams
• Alert team if a project strays out of scope or the originally set parameter
• Lead contingency planning, problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
• Track actual hours per estimated project plan and run reports as requested
• Oversee general workflow capacity based on project plans, staff assignments, capabilities per scope and work with Department Director to manage and plan resources
• As requested, manage project out-of- pocket estimates and purchases per assigned projects and budget parameters
• Manage freelance hours and cost for copy, layout, content development, and external production
• Develop, manage and enforce a rigorous approvals process internally (from creative development through production phases of each project)
• Responsible for proofing process, brand guidelines, and quality standards on all projects
• Keep Department Director aware of progress on each project and the development/deployment of the process – raising concerns as quickly as possible
• Manage Webvantage database with up to date detailed records of the life of a project and share information as necessary
• Implements Agency workflow process and quality assurance procedures to ensure successful execution as measured by agency goals and client satisfaction
• Provide insight on process improvements or resources/tools opportunities
• Add projects to and update the current status of projects on Agency status report (SmartSheet)
• Ensure Studio Server organization of project naming through final archive
• Set-up, attend and participate actively in all necessary weekly status meetings

Leadership and Communications Skills

• Command a confident leadership role
• Ability to facilitate and manage personalities
• Ability to collaborate and build teamwork and manage conflict
• Confronts issues openly and quickly
• Effectively communicates relevant project/practice information to superiors and peers across all departments
• Shows ownership of agency process and enforces use of process with team
• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities
• Works across departments to share lessons learned and best practices
• Understands clients’ needs and proposes alternative business solutions
• Continually seeks internal efficiencies to increase client satisfaction and help deepen client relationships
• Easily recognizes areas for internal improvement and develops plans for implementation.

These are the qualifications we’re looking for

• A minimum of 5+ years of project management experience in the healthcare vertical– preferably from advertising agency setting
• Excellent understanding of all production disciplines: print, digital, & broadcast/video
• Extremely detailed oriented and organized
• Exceptional time management skills
• Excellent writing and communication skills
• Cool, calm, collected and collaborative
• Proficient in MS Office applications, Adobe Acrobat Professional
• A working knowledge of InDesign, Photoshop, Illustrator, etc., a plus

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