State Director, OH/MI/IN

Key Responsibilities:

• Establish, maintain, and execute upon the strategic state pursuit plan for assigned state(s); report state-based results back to A&P & broader PCC leadership teams
• Collaboratively with Market Access, works to detail the government affairs and policy landscape within the states to identify initiatives and funding sources that align with PCC A&P product value propositions and translates this into an actionable, measurable plans
• Map key activities/tactics to resources across sales and customer success teams depending upon the classification of the state, which will determine the specific sales or retention activities for customers within the state
• Lead a matrixed team of growth (sales) and retention (customer success) resources to achieve and exceed business objectives; this includes payer and provider account executives, sales development representatives, network activation, market access, keystone, solution design, customer success, and other resources as determined by the state director
• Actively supports the sales process to drive opportunities to closure on an as needed basis
• Build and maintain senior relationships within customers and policy makers across the state
• Spearhead the introduction of new products and PCC initiatives that align with organizations within the state
• Expert dot connector & collaborator across matrixed teams (Marketing, Keystone, etc.)
• Expert ability to effectively communicate, lead & drive strategy across a matrixed team
• Demonstrate ability to have strong influence, and establish strong followship without direct reporting lines
• Acts as an advocate to the customer to lobby back to the broader A&P and PCC organization to ensure the customer’s needs are met in accordance with the strategic state pursuit plan
• Drives clinical engagement across the care continuum in order to optimize the “network effect”
• Attain and/or maintain a critical mass of acute care connections within a state and build additional network as required by strategic state pursuit plan
• Prioritizes in-state efforts to achieve and exceed sales and NRR targets