Strategic Renewal Account Director, Enterprise

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What you'll be doing:

• Defending and selling a high-ROI solution to large Enterprise clients and C-Level business contracts
• Expert delivery of business cases to highlight the value proposition of our suite or products
• Drive conversational discovery dialogue with the customers to understand goals, reveal pain, and client requirements.
• Own contract negotiations with Enterprise procurement professionals, C-level stakeholders, and client legal teams while leveraging our internal counsel to close the deal.
• Demonstrate passion and energy both externally with the customer and internally with cross functional teams.
• Consistently provide accurate weekly, monthly, and quarterly forecasts by communicating proactively with leadership throughout each phase of the renewal/sales process.
• Effectively create and articulate ROI in the negotiation process to bring the utmost value to both the consumer and Bazaarvoice.

Who you are:

• 6+ years relative experience in SaaS sales and client success roles with a focus on account revenue retention and expansion
• Ability to identify risk, build create and successful account plans in coordination with Sales, CS, and leadership teams to formulate strategies to retain and expand client partnerships.
• Proven ability to articulate a vision that resonates with the customer and demonstrates value.
• Experience using two-way discovery to uncover customer needs and matches solutions to those needs.
• Experience operating in a high-visibility role with the ability to present and work alongside our Senior and Executive leadership teams (CEO, CRO, CMO).

Nice to have:

• Experience working with CPG and Food/Beverage organizations is preferred but not required