Systems Engineer

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are looking for an experienced Network Systems Engineer with expertise in designing, implementing, and managing enterprise Wi-Fi systems tailored for delivering Internet services through managed Wi-Fi networks to residents of multi-family housing (apartments). An ideal candidate will have direct experience with Ruckus Wireless Networks or similar solutions. As a key member of our technology team, you will lead efforts to provide reliable and high-performance network and Wi-Fi connectivity solutions in a multi-tenant environment.
Responsibilities

• Wi-Fi System Design and Implementation:
• Lead the design and implementation of managed Wi-Fi networks for multi-family housing, ensuring coverage, capacity, and reliability.
• Configure and implement property wide networks that include the configuration of Internet gateways, core routers, network switches, wireless controllers, and wireless access points.
• Collaborate with stakeholders to understand specific requirements and tailor solutions to meet the unique demands of apartment living.
• Service Delivery:
• Oversee the delivery of Internet services through managed Wi-Fi networks to residents, ensuring seamless connectivity and a positive user experience.
• Implement Quality of Service (QoS) mechanisms to prioritize and optimize Internet traffic.
• Network Scalability and Performance:
• Design scalable Wi-Fi solutions that can accommodate the growing demands of residents and devices within multi-family housing.
• Continuously optimize network performance and address any bottlenecks or congestion points.
• Security and Compliance:
• Implement robust security measures to protect residents' data and ensure compliance with privacy regulations.
• Monitor and respond to security incidents, conducting regular security assessments.
• User Support and Troubleshooting:
• Provide technical support to residents and property management for Wi-Fi-related issues.
• Develop and implement troubleshooting procedures to quickly resolve connectivity problems.
• Collaboration with Stakeholders:
• Collaborate with property management teams, Internet service providers, and vendors to coordinate network installations and upgrades.
• Communicate effectively with other team members, property owners and management and residents to address concerns and gather feedback for continuous improvement.

Qualifications

• Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field
• Minimum of 5 years of experience in designing and managing enterprise Wi-Fi systems, with a focus on multi-family housing
• Strong understanding of managed Wi-Fi services, including user authentication, billing, and access control
• Knowledge of industry standards and best practices in delivering Internet services in multi-tenant environments
• Experience with network monitoring and performance optimization tools
• Excellent communication skills and the ability to work collaboratively with diverse stakeholders

Preferred :

• Active certifications: CCNA, CCNP, CWNA, ECSE-Design
• Thorough understanding of Cisco Enterprise and/or Ruckus CLI Syntax
• Experience with network design documentation in Visio
• Familiarity with the rXg platform

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
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Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty