Tax Exemption Specialist, Panama 1

Work Location Type: Remote

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

PRIMARY FUNCTION

Responsible for the timely and accurate review of customer sales tax exemption certificates. Work directly with customers or internal business partners to remediate any missing information required.

MAIN DUTIES & RESPONSIBILITIES

• Review customer exemption certificates for completeness and accuracy
• Work with customers or internal partners to remediate any certificate deficiency
• Apply appropriate exemption to customer account
• Continuous learner who routinely shares experiences, best practices and information with team members to improve collective knowledge

EDUCATION & EXPERIENCE

• BA/BS in Accounting or Related Field equivalent preferred.
• Fluent in both English and Spanish preferred.
• Previous customer service experience.
• Effective communicator, comfortable interacting with team members, internal partners and external partners in a professional manner in person, via e-mail and phone.
• Moderate/Advanced time management skills and organizational abilities with attention to detail.
• Demonstrates strong attention to detail, and accuracy and thoroughness in work.
• Self-starter/motivator that demonstrates strong work ethic.
• Is aware of own strengths and weaknesses. Is open to development feedback and takes responsibility for personal development.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.