Technical Marketing Analyst

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a Technical Marketing Analyst within our Global Marketing & CRM Systems team!

Position Summary:

Brown Brothers Harriman is currently recruiting a Technical Marketing Analyst to join our Global Marketing & CRM Systems team. The individual provides quality assurance and technical analysis/support for our content management platforms and marketing technology at Brown Brothers Harriman in support of our Marketing and HR Communications business partners. The individual will be expected to gain an in-depth understanding of these marketing and HR platforms used within BBH, including the business workflows and processes so to support these business lines.

The Technical Marketing Analyst will join the Global Marketing Systems team and work in conjunction with our developers and project manager to support and maintain these platforms for the BBH Marketing and HR Communications teams.

Some of your key responsibilities include:

• Partner with developers, project managers, and Marketing/HR resources to develop, test and support BBH's content management and marketing systems
• Organize quality assurance strategies, test plans, and test cases for marketing technology
• Perform quality assurance testing for projects within the marketing platforms and document test results
• Assist developers in troubleshooting activities on the marketing platforms
• Along with development colleagues, coordinate production implementation activities with supporting systems groups in advance of implementation and assist in implementation playlist where applicable
• Review and assist the Project manager in development of project plans and project workflows on larger projects
• Support Marketing/HR with web analytics reporting by monitoring site traffic and complete any ad-hoc requests

Qualifications:

• BA/BS degree and/or related work experience
• 2+ years of experience, preferably at a financial services company
• 2+ years of experience working with Adobe Experience Manager
• Minimum of 1 years of working in marketing / content management system
• Self-motivated, flexible individual with strong communication skills
• Ability to multitask and thoughtfully prioritize
• Proficient with MS Office
• Ability to use project organization tools such as SharePoint and JIRA
• Knowledge of Coremedia content management platform a plus
• Experience with qtest a plus
• Experience with Adobe Analytics

What We Offer:

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
• A culture of inclusion that values each employee's unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.