Technical Program Manager, Client Projects

Osmo is seeking a versatile and results-driven Technical Program Manager (TPM) to lead and manage multiple client projects. Reporting to the Chief Business Officer, the role will focus on collaborations with large multi-national companies in the consumer packaged goods, e-commerce, defense, and aerospace sectors. You will be the operational driver behind our projects, ensuring seamless execution while building lasting relationships with our clients.

This role combines project management, client relationship management, and technical problem-solving. You’ll act as the glue that binds internal teams and client expectations, ensuring delivery of high-impact solutions and scalable outcomes.

Key Responsibilities

• Client Relationship Ownership: Be the trusted advisor and primary point of contact for multiple clients. Build deep, long-term partnerships by understanding client goals and delivering tailored, high-value solutions.
• Project Leadership: Drive end-to-end delivery of projects, ensuring smooth execution, across teams. Align cross-functional efforts, including ML engineers, chemists, perfumers, and sensory scientists to deliver on technical milestones and client objectives.
• Roadmapping and Operational Success: Partner with clients and executive teams to develop and execute project roadmaps. Be the first to identify potential risks or challenges, and work proactively to resolve issues before they escalate.
• Client Success & Metrics: Track KPIs and ensure continuous alignment with client goals. Regularly report progress to clients and internal stakeholders, ensuring full transparency.

Required Qualifications

• 3+ years of technical project management experience at a technology company and/or in technical capacity.
• Proven success in managing complex projects and client relationships, with a strong focus on delivery and measurable results.
• Demonstrated ability to integrate technical and business requirements into cohesive project plans, translating complex technical concepts for non-technical stakeholders.
• Bachelor’s degree or higher in a STEM discipline or related field.
• Must be authorized to work in the US.
• Available to work on-site three days a week at our E 29th St, New York, NY location.

Ways to Stand Out from the Crowd

• Experience scaling client programs from 1-10, with an interest in 0-1.
• Experience working with multinational corporate clients, with a understanding of enterprise and/or consumer product development cycles.
• You have experience supporting both product development and services.
• Familiarity with CRM tools such as HubSpot or Salesforce.
• You can use Python, SQL, or similar tools to analyze data.
• Ability to obtain a US security clearance.

Salary: $163,000 to $228,000

Benefits: Medical, Dental, Vision, 401k and more.