Technical Support Analyst

We are looking for a technical, detail-oriented, strategic new team member to join our Support Team. We need someone who’s comfortable working in a complex and ambiguous environment with excellent organization and communication skills. You’ll own customer issues directly, and collaborate internally to increase Coursedog’s ability to fix issues quickly and effectively. You’ll work cross-functionally with Customer Success, Product, Engineering, and User Education to deliver incredible experiences and and share customer feedback to drive product improvements. 

Employee Benefits

Diversity, Equity, and Inclusion

Coursedog is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization and creating an inclusive environment for all.

We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. We draw strength from our range of interests, backgrounds, and perspectives

We strongly encourage applicants from all backgrounds to apply.

All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. On your application, you will be prompted to inform us If you need any accommodation during this process.