Technology Lead - SRE Consultant

Infosys is seeking SRE Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high-level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Candidate must be located within commuting distance of Montreal, Quebec or be willing to relocate to the area. This position may require travel.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• Experience working in Python based SRE practices and leading transformational change in SRE OPS
• Hands on experience in creating Splunk, New Relic dashboards - preferred. But equivalent monitoring and logging tools like Datadog, Prometheus, Dynatrace, Kibana, Grafana will also work
• Respond to issues promptly, perform root cause analysis, and implement preventive measures to avoid similar incidents in the future.
• Partner with application development teams to deliver operational readiness for new products and features.
• Drive improvements in productivity, software quality and reliability.
• Effectively articulate complex problems, concepts, and solutions to varied audiences.
• Coach and mentor team; proactively identify training and growth opportunities.
• Knowledge of defining and monitoring system quality measures, including SLO and SLA
• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Excellent critical thinking, communication, presentation, documentation, troubleshooting and collaborative problem-solving skills.
• Provide advanced Incident Management and Problem Management support to teams, to effectively identify, remediate, and resolve issues related to platform reliability, stability, and performance through careful analysis of telemetry data and system logs.
• Document all changes following controls, procedures and documentation standards and raises issues and concerns with recommendations for follow-up action.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Extensive travel may be required as per client and project needs.