TikTok Commerce - Account Manager

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The authenticity of TikTok has created a new way for brands and merchants to meaningfully connect with creators and the community. Through an innovative commerce platform that helps shoppers discover and purchase products within the app, TikTok commerce enhances promotion and sales for merchants and brands with an entertaining user experience. We are committed to supporting local merchants and creators through our safe and trusted shopping platform.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

This role is based in our Munich office.

Responsibilities include:
Map the fashion category and subcategories landscape, and define priority on which segment to be developed in
collaboration with partners
Define a go-to market strategy for a category/sub-category and build clear roadmap to manage long-tail partners
Plan, execute and maintain category performance
Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business
model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform
Work cross functionally with internal teams and external service vendors to help partners with content on platform
Own internal projects to contribute to the fashion ecosystem as a whole (including campaigns, product launches,
B2B marketing)
Come up with initiatives to continuously improve competitiveness advantage

Qualifications

Minimum qualification:
Strong network of Germany fashion partners and strong knowledge of the Germany fashion industry landscape, consumer demands, digital evolution and mobile transformation.
Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills
Customer service orientation and experience working in a client-facing capacity.
Strong sense of social content (livestream and short-video is a preference)
Fluent in English and German to ease communication with German stakeholders

Preferred qualifications:

Eager to win, growth driven, business mindset, result driven
Collaborative and open to changes and challenges and learn
A fast learner with a good sense of judgment and original thinking
Ability to thrive in ambiguity and adapt to change quickly

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.