TikTok Commerce - Senior Creator Manager, Milan

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

The Italy team is seeking a Creator Manager who is responsible for constantly identifying, onboarding and incubating commerce content talents and providing them with development strategies, educational support and other resources to gain success on TikTok commerce.

The successful candidate will focus on building strategies that perfectly combine Creator Monetization with partner growth. Developing a playbook that considers brand deals, sponsored content, affiliate content alongside the ability to identify and incubate creator talent that complements the Category Strategy moving forward.

Responsibilities
- Identifying the Affiliate Program strategy based on business needs and drive quality creator/content supply and creator GMV growth at scale leveraging the Affiliate services/platform
- Align with cross-function teams to improve creators' experience on TikTok, initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
- Hiring and coaching the best talent
- Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders
- Decomposing complex problems, devising new approaches and creating scalable solutions
- Make both short-term and long-term creator development strategy and be responsible for growing commerce creator scale and sales within the market
- Build and develop improved internal processes to support partner and creator growth across all categories
- Deliver creator performance reports and insights by diagnosing audience conversion metrics of creator commerce content
- Increase creator business awareness by building and amplifying creator successful case studies
- Work closely with cross-functional teams to drive creator and partner partnerships to support creator revenue
- Attend partner meetings to help improve partners awareness of the creator network and support adoption of creator sales among the partners

Qualifications

Minimum requirements:
- Extensive relevant experience in content-based platforms; experience in commerce is a plus.
- Strong connections with creators and creator agencies is preferred
- Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organizational environment
- Excellent logical analysis ability and data-sensitive
- Experience in managing diverse teams

Preferred requirements:
- Ability to communicate and collaborate effectively within a diverse range of people and job functions;
- Fluent in English and Italian language; Cross-cultural communication and collaboration skills, working cross functionally in a global working environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.