TikTok Shop - Creator Partnerships Manager

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

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About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

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About the team
Our experienced team is always guided by demand to constantly explore new commerce opportunities for how we can support businesses of all sizes;We aim to enhance our user and community's experience to discover and engage with what they love through abundant product offerings, strict quality control, efficient fulfillment and high-quality after-sales service.

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Responsibilities
- Grow a stable supply of live shopping content creators by sourcing, acquiring, and onboarding high potential creator talent to the TikTok Shop ecosystem;
- Execute the creator onboarding and management process, including but not limited to: signing and executing NDAs, communicating through Discord, tracking event sign-ups & attendees, presenting educational webinars, and attending relevant industry events;
- Act as the bridge between creators and the TikTok Shop Global Selling Operations team to help identify ways to improve the Live experience as well as communicate key messages and initiatives on a 1-to-few basis;
- Provide insights, product sampling recommendations, and direction on growth & development strategies to creators based on data analysis and current consumer trends;
- Collaborate with top creators and celebrities, talent agencies, and MCNs with a strong focus on e-commerce
- Discover innovative business models for creators by improving their collaborations with brands / retailers for video as well as live shopping content;
- Solve key challenges in business growth by strong collaboration with cross-function teams

Qualifications

Minimum Qualifications
- 3 years experience in creator partnerships management; mixed experience on social media platform side, brand side, and e-commerce side; Experience working in creator management community management, or partner management with demonstrated ability to manage partnership and relationships at leading brands/retailers/entertainment companies.
- Strong understanding of the intricacies of 1 to 1 and 1 to few relationship building between tech platforms and creators
- Ability to work independently and time manage multiple sensitive and high profile initiatives, curious, self-motivated, bias-for-action ("no task is too small" mentality)
- Experience in negotiation and contracts and experience with Discord, email marketing, and/or other scaled communication methods
- Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements. Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients, agencies and Key Opinion Leaders (KOLs) etc.

Preferred Qualifications:
- Experience in the live streaming space and understanding of live streaming trends
- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs
- Creative mindset and thought process that's focused on teaching creators how to grow and thrive
- Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
- Attention to detail, affinity with numbers, logical and strong in problem solving
- Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $106000 - $27300 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.