Training Specialist-Crop

Primary Responsibilities
• Design, assemble, update and present employee trainings and materials using recognized training techniques and tools
•Facilitate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching
•Identify training needs and map out learning and development plans for individuals and teams
•Monitor effectiveness of training by analyzing individual or group performance results
•Collect feedback on existing training sessions and make improvements to content and presentation
•Contribute to training program designs and enhancements
•Schedule, create and administer training videos and testing for new hires
•Maintain knowledge of carrier, system, underwriting and insurance processes and changes
•Ensure employees are updated and kept current on company procedure and latest changes
•Collaborate with department leaders on training needs agenda to ensure alignment with business objectives
•Gather manager feedback and evaluate staff to identify needs and ensure appropriate training content is available

•Collaborate with people at different levels within the organization; work closely with Marketing and Underwriting on upcoming RMA changes

•Interpret RMA material and construct communications that articulate changes/messages in an easily understood manner suitable for presentation to a variety of customers with different knowledge levels

•Ensure employees are updated and kept current on company procedure and latest changes from Risk Management Agency

Required Education
• Bachelor's Degree or equivalent combination of education and work experience
Required Experience
• 4 years relevant experience
Preferred Competencies/Skills
• Good communication, presentation and interpersonal skills
•Excellent time management and organizational skills
•Proficient in Microsoft Office, including OneNote
•Identify opportunities for process improvement and integration
•Clearly and confidently convey information to a wide audience
•Maintain a professional, polished and positive demeanor
•Work with people at different levels within the organization to accomplish a common goal
•Adapt and be flexible in a complex changing environment
•Communicate information in a clear, well-organized, and professional manner
•Understand the needs and goals of a customer and actively look for ways to meet them
•Communicate outside and across the organization and share information as a positive aid to achieve best practice

• Experience in Crop Underwriting

Preferred Knowledge
• Solid knowledge of Agency procedures
•Working knowledge of insurance practices and general business acumen
•Working knowledge of training coordination, training presentation methodologies and application usage
•Working knowledge of current and possible future trends, technology and information affecting business and organization; knows how the business works
About QBE

US Only - Travel Frequency
• Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands
• General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
• Individual Contributor
Global Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Inclusion of Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodations during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

Compensation

Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs

Annual Salary Range: $59,000 - $89,000

AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
 

Annual Salary Range: $65,000 - $97,000

CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
 

Annual Salary Range: $74,000 - $111,000

NJ and New York City NY

Benefit Highlights

You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. 

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. 

At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements.
If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.