Underwriting Production Supervisor

Overview

Assist Supervisor with assignment distribution, load balancing, planning and coordinating team schedules and collaborating with peers on other Underwriting Teams to maintain consistent and accurate operational applications. Oversees production, quality control, and assists with coaching and counseling employees. Provides mortgage underwriting consulting and expert advice to employees and all levels of management. *This position does not directly supervise employees, but supervises the production flow of an underwriting team's work.

Responsibilities

• Assist in supervising, planning, directing, coordinating, and reviewing the work of Mortgage Underwriters engaged in the review and investigation of members' mortgage and equity loan applications to ensure accuracy, integrity, and quality
• Assist in monitoring the underwriting and review process, communications, and activities to ensure compliance with appropriate State/Federal law as well as NFCU, investor, and government agency guidelines
• Conduct quality review audits of loan files and documents to ensure adherence to all regulations and requirements
• Assist with schedules, prioritization, and distribution of workflows for section(s) to ensure work is done in a timely manner and all deadlines are met
• Act as a liaison to other areas of the organization with whom Underwriting interacts to resolve issues
• Inform staff on changes to state/federal law as well as NFCU, investor, and government agency guidelines
• Assist in monitoring and reviewing underwriting policies and practices to ensure compliance with state/federal law as well as NFCU, investor, and government agency guidelines
• Recommend procedural changes; plan, organize, and implement changes
• Provide guidance and technical expertise to Mortgage Underwriters
• Assist in supervising the implementation of procedures, policies, and strategies to optimize Navy Federal's underwriting programs and practices
• Enhance Navy Federal ability to underwrite and clear loans to close by recommending and implementing efficiencies and timeliness in underwriting processes
• Assist in monitoring changes and upgrades to systems and user acceptance testing
• Ensure confidentiality and security of information shared internally and externally
• Serve as team lead:
• Assist with section operations and oversight of staff
• Compile reports and/or production statistics
• Provide input for performance appraisals
• Mentor and guide team members
• Assist in employee development and training
• Act as supervisor/manager in the incumbent's absence
• Perform other duties as assigned

Qualifications

• Expert knowledge of Underwriting, Mortgage law and regulations, and government agency guidelines
• Expert knowledge of mortgage products such as mortgage loans, equity loans, and refinancing
• Experience in Underwriting
• Ability to work independently and in a team environment
• Experience in compliance analysis
• Experience in leading, guiding and mentoring others
• Effective verbal and written communication skills
• Effective skills interacting with staff, management and members diplomatically and tactfully Bank Secrecy Section Remains cognizant of and adheres to Navy Federal policies and procedures and regulations pertaining to the Bank Secrecy Act.
• Extensive skill in results-oriented leadership in a challenging environment
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective word processing and spreadsheet software skills
• Advanced organizational, planning and time management skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines

Desired Qualification(s)

• Working knowledge of Navy Federal products, services, programs, policies and procedures
• SAR
• DE
• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• Knowledge of systems and software used at Navy Federal
• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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• Military Times 2023 Best for Vets Employers

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• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.