US Payroll Specialist

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

US Payroll Specialist

Location: Remote, USA or Canada

Position Summary:

Reporting to the Manager, Payroll, the Payroll Specialist is a critical position within the organization, serving a workforce of over 1,100 employees in the US. This position is responsible for processing and reviewing semi-monthly and bi-weekly payroll and for ensuring compliance with company and legislative requirements.

The Payroll Specialist provides subject matter expertise regarding all payroll processes and procedures. This position focuses on the administration of payroll processes, and procedures, as well as assisting other departments. The position serves as a point of contact for employee questions and concerns with respect to payroll issues. The position requires that the employee possess full cycle payroll experience with Dayforce (Ceridian) and can multitask and work independently. Integrity, strong attention to detail, and time management are crucial for this role.

Key Responsibilities:

• Prepare and process full cycle payroll and all related activities in accordance with company and regulatory requirements.
• Process irregular payments including annual bonus, various leave top-ups, salary continuance, commissions, bonuses, termination payments, and timesheet entries for overtime and on-call.
• Audit employee timecards for accuracy and completeness in the time and attendance module.
• Responsible for garnishments and employment verification requests as required.
• Administer and reconcile employees’ benefits deductions and employer contributions in Dayforce.
• Prepare and upload 401K and HSA contributions files. Record the journal entries.
• Communicate payroll schedules and deadlines amongst departments for necessary payroll input.
• Assist with the preparation of W-2s and annual reconciliations.
• Support internal and external audits, including government and third-party external payroll audit requirements.
• Maintain and update payroll documentation for all workflow and system procedures necessary to support the US payroll processes.
• Resolve employee questions and problems regarding payroll by researching policies and procedures, and by providing answers and resolutions to any problems or concerns that arise by responding within a timely manner.
• Provide feedback and suggestions on process improvements and procedures to enhance efficiency and continuous improvement.

Required Experience:

• Minimum of 3 years of related experience in administering full cycle payroll.
• Minimum of 1-year recent Dayforce (Ceridian) experience.
• Understanding of payroll practices and US legislation.
• Intermediate Excel skills.
• Highly organized and detail-oriented with the ability to set priorities and meet tight deadlines.
• Service-oriented with strong communication skills, both verbally and written.
• Ability to work well independently, as well as in a team.
• Must be able to handle confidential information in an ethical and professional manner.
• Post-secondary education or equivalent business experience.
• Payroll Professional designation.

#LI-DNI

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.