UX Designer

Job Description – User Experience (UX) Designer 
 

Reports To 
VP of Product Management 
Summary:
As a UX Designer at AxisCare, you will design user workflows, UI, and detailed project descriptions for priority solutions working closely with our team of product managers, developers, and QA to deliver high value to our customers, mostly home care providers. We are seeking candidates with a minimum of 2 years of experience in a similar role.
Key Responsibilities: 

• Creating and adhering to AxisCare style guide standards for our SaaS solutions including web application and mobile app.

• Partner with Product Managers to understand high-value solutions planned for upcoming development cycles understanding appetite for amount of effort the company is willing to invest.
• Conduct User Research engaging directly with internal stakeholders, customers, and users to understand pain points, workflows, and desired improvements, translating findings into actionable design strategies.
• Drive Consistency Across Platforms ensuring a seamless user experience across both web and mobile applications by building and maintaining a comprehensive design system. Regularly update the system to align with branding, style guides, and evolving user needs while enabling consistency and efficiency across teams.
• Providing high-quality UX designed workflows through storyboards, flow diagrams, wireframes, UI designs, and prototypes testing appropriately with internal and external customers.
• Providing detailed project descriptions to the development team based on framed prioritized new high-value solutions for our customers. These project descriptions should provide the details needed for our development team to design a technical approach, finalize functionality approach, code, and test the solutions.
• During a development cycle or while shaping details for an upcoming development cycle, provide answers to the development teams as needed to mitigate impediments and adjust plans as needed to accomplish the teams’ delivery goals while maximizing value to the customers.
• Advocate for User Needs and Communicate with Stakeholders presenting research findings and design rationales to stakeholders, ensuring solutions align with user and business goals. Collaborate effectively with Product Managers, developers, QA, and internal/external customers to address challenges and confirm proposed changes to planned solutions.

Required Qualifications: 

• Proficiency with Design Tools: Skilled in industry-standard design tools, with a strong emphasis on Figma for creating workflows, wireframes, prototypes, and collaborative design work.
• Proficiency in designing accessible user experiences and ensuring compliance with accessibility standards such as WCAG.
• A Bachelor's or Master's degree in a design-related field (such as, HCI, Computer Science, or a related discipline), or equivalent professional experience. 
• A minimum of 2 years of experience in a similar role. 
• Experience in or ability to leverage Product Management and Development tools such as Jira or equivalent.
• In-depth experience with similar development processes and principles.
• Excellent problem-solving and analytical abilities. 
• Strong communication and collaboration skills. 
• Excellent organizational and time management skills.
• Attention to details.
• Creative/Innovative.

Preferred Qualifications: 

• Experience in Cross-Functional Teams: Track record of collaborating across multiple disciplines, including product, engineering, and support teams, to deliver impactful results.
• Familiarity with HTML, CSS, and front-end frameworks is a plus for effective collaboration with developers and creating prototypes.
• Experience in home care or other healthcare domain.
• Portfolio showcasing design thinking and user-centered solutions.

How to Apply
Please apply via JazzHR with a brief resume and a cover letter tailored to this position.
Tell us about something you’re proud to have built and how it speaks to what we’re looking for. Tell us why this position is just the thing you’ve been hoping to find. Give us a preview of what it’ll be like working with you.
No need to write a novel, so please keep your cover letter around 600 words at the most.
This is a Remote/Telecommute position. We strongly encourage candidates from all backgrounds and every walk of life to apply. Every person on our team brings their own unique perspective, and it’s what makes our products better and our work more rewarding. We’re eager to support you so that you can ship work you’re proud of.
Candidates only. No recruiters, please.
 
Compensation and Benefits:

• Competitive salary and comprehensive benefits package.

• Opportunities for professional growth and career development.

• Flexible work arrangements, including remote work options.

• Health, dental, and vision insurance.

• 401(k) plan with company matching. 

• Company will provide laptop and other needed computer equipment. 

 About AxisCare 
 
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. 
 
AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment. We are an Equal Opportunity Employer and comply with ADA regulations as applicable.