Winter Season Office Support Specialist I- Emergency Response Assistant 24 -25

Job Description

The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, golf courses, skating rinks, trails and parkways.

The Department of Conservation and Recreation seeks applicants for the position Seasonal Office Support Specialist I.

Start Date: 12/2/24

End Date: 3/28/25

DCR is seeking a Emergency Response Assistant to work with the Emergency Management Resource Coordinator to help prepare the agency for winter storms. The chosen candidate will work Monday through Friday 8am-4pm in Boston 3 days a week and 2 days remote December to end of March , and must be available to work extended hours during winter storms at the DCR Statewide Storm Center in Boston.

Duties include:

Assisting the Emergency Management Resource Coordinator in fielding/dispatching storm emergency related phone calls from local and state agencies

Tracking contracted resources and their progress,

Providing daily assistance with documentation as requested, assisting with daily administrative tasks related to emergency response

Provides administrative support to assigned personnel; assists with various duties including spreadsheet development, payroll information and data population/tracking and facilitation.

Schedules and attends meetings; maintains electronic meeting and event calendars.

Uses computer software or databases to prepare reports and compile data. Conducts research.

Creates and maintains database and spreadsheet files.

Responds to inquiries and provides information to internal and external contacts.

Assist with coordinating unit or department programs and activities.

Ensures office activities are operational and in compliance with standards or guidelines.

Responsible for screening phone calls.

Responsible for the organization and upkeep of detailed filing systems/file rooms.

Maintain contact with agency staff, external agency representatives and the general public.
Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned agency or unit activities.
Knowledge of the types and uses of agency databases, documents and files.
Knowledge of state laws, procedures and guidelines.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Office Support Specialist I:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.