Workplace Experience Coordinator (12-month Fixed Term Contract)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the center of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information, and connections. Because when they succeed, they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team 

The Workplace Experience team is dedicated to crafting exceptional experiences for Xero's people, ensuring every interaction reflects Xero's values. As a collaborative group, the team works on projects ranging from cultural initiatives and workflow enhancements to event management, all while maintaining an environment that prioritizes innovation, wellbeing, and connection.

About the role 

The Workplace Experience Coordinator is integral to fostering exceptional workplace experiences at Xero. This role ensures the office operates seamlessly and embodies the high standards Xero is renowned for, supporting employees and visitors alike. From coordinating events to maintaining vibrant and functional office spaces, the role is dynamic, focusing on creating environments that inspire and enable staff to deliver beautiful outcomes.

What you’ll do:

• Create and maintain inspiring and functional workspaces, and provide top-notch customer service to all Xeros
• Plan and execute a variety of events and initiatives that enhance employee engagement and satisfaction
• Oversee daily office functions, optimizing space utilization and managing vendor contracts
• Utilize data analytics to identify opportunities for improvement and implement strategies to optimize workplace experiences
• Work closely with various teams to ensure alignment of workplace initiatives with company goals
• Assist Xero employees in the region with various workplace-related needs, such as travel arrangements and tool utilization

What you’ll bring with you:

• Minimum three years of hands-on experience in a corporate office administration or event coordination role
• Experience with workplace tools and systems, including ticketing systems and collaboration platforms (e.g., Slack, Jira) is preferred
• A proactive and collaborative team player who can work both independently and within a team environment
• A self-starter who is passionate on driving continuous improvement
• A customer-focused mindset and effective stakeholder management and communication skills

Xero has an office shutdown from 23rd of December 2024 to 5th of January 2025. Applications will be reviewed from the 6th of January 2025.

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.