Informatics Specialist I - Converge Clinical Informatics

DescriptionSummary: The Informatics Specialist is responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. The Informatics Specialist maintains an end-user centric focus when contributing to the system; this includes collaborating with the clinical informaticist to test, document, educate, evaluate, implement, and optimize activities to enhance technology adoption and efficiencies that improve workflow and patient safety. This position is exempt.  Responsibilities: Collaborates with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS HealthCollaborates with customers to enhance their work methodologies and tools; maintaining a customer-centric, technical knowledge and focus when contributing to the testing, documentation and implementation activities of the assigned softwareAssesses end users for maximization, efficient, and effective use of the electronic medical record and/ other systems Provides ongoing end user system support with all upgrades, new releases, and enhanced functionalityFosters relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements Provides end-user support to clinicians, using critical thinking and troubleshooting skills Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groupsAssists in reporting any identified EHR compliance issues/concerns at the Ministry level and escalates utilizing proper chain of commandWorks under minimal supervisionElevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignmentsRequires minimal instruction on day-to-day work and detailed instructions on new assignmentsEscalates operational problems and technical issues to senior team members and managementMakes decisions regarding own work on primarily routine cases Requirements: Bachelor’s degree strongly preferred – or - Associate's degree with Informatics related experienceStrong knowledge of clinical information systems, clinical informatics, data management and administrationAdvanced knowledge of Microsoft Office productsExcellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a teamPreferred 1-3 years previous informatics experience or equivalentValid Texas Driver's License Work Type: Full Time EEO is the law - click below for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Additional Information: - Specialty: Information Technology - Location: 1001 East Se Loop 323Tyler, Texas 75701 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.