Job Description
Description
Demonstrates knowledge and skills necessary to provide services based on the physical,
psychosocial, educational, safety, and other related criteria appropriate population in his/her
assigned area
Maintains required core competencies.
Complies with set Policies and Procedures (i.e.
name tag, dress code, parking, smoking, etc.)
Submits all clean claims to the appropriate
insurance payer the same day as the claim is received with the exception of weekends.
Reviews payer
EOB’s but not limited to payment accuracy, patient liability, and appeal grievances if
applicable.
Files appeals on denied claims and/or forwards to the Lead Patient Account Analyst for
review if applicable
Maintain better than an 80% clean claim average.
Attach but not limited to the
medical records, time records, and itemized bill to the claim when applicable
Process incoming mail
correspondence from the payers within 5 business days
Work assigned billing reports within 2
business days
Follow up with the insurance companies by phone and or web for the status of
outstanding claims if applicable
Respond to patient inquiries regarding the status of the patient’s
insurance within 2 business days
Submit newborn notifications to income support if
applicableÂ
Review/resolve the accounts on the Missing Slips Report daily (accounts that are on hold
and haven’t been processed).
Enter detailed notes explaining account activity in Athena
Take
payments over the phone.
Print UB and 1500 hardcopy claims when required by the payer
Bill secondary
claims before the timely filing deadline
Research late charges to determine the cause; inform your
supervisor if they are a regular occurrence.
Handle incoming correspondence and inquiries on
accounts.
Report trends/issues to Supervisor
Follow up with all insurance companies within 30 days
of billing if there is no payment on the account if applicable
Forward patient complaints regarding
care to your supervisor for entry into the appropriate resolution pathway
Performs other duties as
assigned
RequirementsEducationRequired:Â Â Â Â High SchoolLicenses &
CertificationsRequired:Â Â Â Â C-Heartsaver
Additional Information:
- Specialty: Billing and Insurance Specialist
- Location: 500 E. 10th StreetAlamogordo, New Mexico 88310
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.