Job Description
DescriptionSummary:
In a High Reliability Organization, the Director Clinical Risk Management
(DCRM) is responsible for overseeing the clinical risk management program in one or more ministries.
The DCRM strategizes, directs, and develops a clinical risk management program. In doing so, the
DCRM implements process improvement methods to address adverse events, near misses, root cause
analyses, and issues related to clinical risk. The DCRM will work collaboratively with Health System
leaders and clinicians to develop plans or system improvements to enhance an organizational culture
that supports patient safety, mitigates risks of safety events, and supports the provision of safe,
quality patient care. The DCRM will have a dual-reporting structure to both Quality leadership and
the System Director Clinical Risk Management.
Responsibilities:
Meets expectations of the
applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Conducts
system analyses to identify patterns that could result in safety and compensable events.Assist the
ministry in designing programs to mitigate risk of safety events using HRO Principles and Universal
Skills to promote the reduction of errors.Develops and implements clinical risk management facility
policies.Directs and performs investigative activities, including but not limited to RCAs, witness
interviews and reporting.Works closely with the System Legal Claims team to timely report events,
obtain assistance in investigations, and assist in potential or ongoing litigation.Supports the
leadership with performance improvement activities based on the safety risks identified.Communicate
effectively to different audiences.Proficient in computer skills using EXCEL, PowerPoint, MSOffice,
and Flowchart tools.Knowledgeable on High Reliability Principles and PDSA methodology.Knowledge of
process improvement practices pertaining to risk management pertaining to a healthcare
setting.
Source: NAHQ Workforce Accelerator Competency Framework 2022: Eight Domains
Quality
Leadership and Integration - Advance the organization's commitment to health care quality through
collaboration, learning opportunities and communication. Lead the integration of quality into the
fabric of the organization through a coordinated infrastructure to achieve organizational
objectives. Domain Level: AdvancedPerformance and Process Improvement - Use performance and process
improvement (PPI), project management and change management methods to support operational and
clinical quality initiatives, improved performance and achieve organizational goals. Domain Level:
AdvancedPopulation Health and Care Transitions - Evaluates and improve health care processes and
care transitions to advance the efficient, effective, and safe care of defined populations. Domain
Level: ProficientHealth Data and Analytics - Leverage the organizations analytic environment to help
guide data-driven decision-making and inform quality improvement initiatives. Domain Level:
AdvancedRegulatory and Accreditation - Direct organization wide processes for evaluating,
monitoring, and improving compliance with internal and external requirements. Lead the
organization's processes to prepare for, participate in, and follow up on regulatory, accreditation
and certification surveys and activities. Domain Level: AdvancedPatients Safety - Cultivate a safe
healthcare environment by promoting safe practices, nurturing a just culture, and improving
processes that detect, mitigate, or prevent harm. Domain Level: AdvancedQuality Review and
Accountability - Direct activities that support compliance with organization wide voluntary,
mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement.
Domain Level: ProficientProfessional Engagement - Engage in the healthcare quality profession with a
commitment to practicing ethically, enhancing one's competence, and advancing the field. Domain
Level: Proficient
Job Requirements:
Education/Skills
Bachelor's Degree of Science in Nursing, or
of other clinical degree specialties required.
Masterโs degree with relevant clinical experience
and evidence of additional training in patient safety or risk management or Juris Doctorate
preferred.
Experience
5 years of healthcare experience required.
2 years of management
experience required.
3 years of clinical risk management experience required.
Licenses,
Registrations, or Certifications
CPHRM (Certified Professional Healthcare Risk Management) or CPPS
(Certified Professional Patient Safety) required or within 1 year of hire.
Active license if
discipline requires licensure.
Work Type:
Full Time
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Additional Information:
- Specialty: RN
- Location: 700 East Marshall AvenueLongview, Texas 75601
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.