IT Specialist (Network)

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Individual Occupational Requirements (IRQ): Some types of work have minimum qualification requirements (for example, specific educational, medical, experience, etc.). Individual Occupational Requirements for the Information Technology Specialist series are listed below.

BASIC REQUIREMENT(S):
This standard allows eligibility through meeting either the education requirements specified in the section titled Education OR the requirements specified in the section titled Experience.

Education: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-5: bachelor's degree.
GS-7: 1 full year of graduate level education or superior academic achievement.
GS-9: master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree.
GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level to a PH.D. Or equivalent doctoral degree
Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

And

• Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS for Grade GS-07:

• Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
• Examples of this level include work experience where knowledge of, and skill in applying network standards and equipment; network architecture principles; and local area network and wide area network (LAN and WAN) principles. Must be sufficient to install, configure, and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers;; to troubleshoot and maintain the stability of communications lines and equipment; to install, configure, and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers; to assist in maintaining network services, such as Dynamic Host Configuration Protocol (DHCP), Domain Name Server (DNS), and directory services; to install, test, and configure network workstations and peripherals; or sufficient knowledge to instruct customers in logging on and accessing network services or to identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies; e.g., degradation of service.

MINIMUM QUALIFICATIONS for Grade GS-09:

• Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
• For level, sufficient knowledge of network operations, management, and maintenance methods and concepts, network architecture principles and concepts; network optimization techniques; and analytical reasoning to serve as network administrator; configuring hubs, switches, and routers; monitoring network performance; performing network diagnostics; analyzing network traffic patterns; and installing network software fixes and upgrade.

MINIMUM QUALIFICATIONS for Grade GS-11:

• Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
• For this level includes work experience where knowledge of, and skill in applying network operations, management, and maintenance methods and concepts, network architecture principles and concepts; network optimization techniques; and analytical reasoning is sufficient to serve as network administrator; configuring hubs, switches, and routers; monitoring network performance; performing network diagnostics; analyzing network traffic patterns; and installing network software fixes and upgrade.

You must meet all qualification requirements within 30 days of the closing date of the announcement.