Job Description
DescriptionSummary:
The RN Navigator is a member of the patient's care team and acts as a patient
advocate providing proactive outreach to patients with chronic illness for the duration of their
chronic care condition. The RN Navigator facilitates communication and coordinates care with
physicians, the providers' clinic, hospital facilities, family, caregivers and other community
healthcare providers and implements creative to meet members/ healthcare needs without compromising
quality of outcomes. The RN Navigator will identify and enroll patients with chronic health
conditions and/or refer to other programs as appropriate. The RN Navigator will support transitions
of care as assigned and/or chronic condition support or health/wellness programs for the assigned
population. The position responsibilities also include supporting health risk reduction through goal
setting, behavioral change, patient education, and identification of social determinants with
appropriate community referrals. In addition, the RN Navigator focuses on reducing preventable
admissions, readmissions, and preventable ED visits by supporting discharge planning to the next
level of care and educating patients regarding the appropriate setting for care. The RN Navigator
connects the patient to health care providers and community resources to ensure ongoing quality of
care. The nurse also promotes optimal person-centered care that supports and empowers individuals,
respects individual choices and meets health care needs of patients.
Develops relationships with
and facilitates referrals to community resources including Skilled Nursing Facility (SNF), Rehab,
Long Term Acute Care (LTAC), Home Health, Hospice, Palliative Care, Transportation, Medication
Asst., DME, and other community resourcesReceives and evaluates HH 485 form (Plan of Care) based on
Medical Necessity guidelines and Homebound Status requirements.Facilitates Case Conferences with HH
Agency for evaluation of patient progress toward goals and discharge plan.Ensures HH agency is
addressing the problem list and providing appropriate follow up for patient needs.Based on CMS or
other payer guidelines, patient assessment, and case conferences, makes recommendation to PCP re: HH
recertification or discharge from service.Creates positive relationships with HH agencies as well as
Primary Care Clinicians and Office Staff.Ensures smooth transition of care along the
continuum.Facilitates communication between HH agency and PCP practice as necessary to ensure
patient's needs are addressed.Stays abreast of current CMS and other payer guidelines for HH
services.Demonstrates expertise in navigating electronic medical record and other care management
applications.Utilizes MCG Guidelines for Home Care to optimize the type, frequency, and duration of
care.Monitors key measures of program success and provides feedback re: opportunities to
improve.
Requirements:
BSN Preferred3-5 years acute care/clinical experience; 2-3 years managed
care and/or care management experience; experience with high level communication; ability to lead
interdisciplinary teams; ability to serve as a patient advocateTexas RN License Required
Work
Type:
Full Time
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Additional Information:
- Specialty: RN
- Location: 5101 North O Connor BoulevardIrving, Texas 75039
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.