Job Description
Summary
The purpose of the Fisher House is to provide temporary, convenient, and affordable lodging for families of patients at the Portsmouth Naval Hospital. This position provides quality and timely housekeeping services to guests or guest areas while maintaining the highest level of customer service.
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Requirements
Conditions of Employment
Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required.
Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
6-month of experience working as a custodial or housekeeper in a Navy Gateway Inns & Hotels (NGIS), hotels, hospitals,or related locations
Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.).
Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system.
Ability to accurately complete daily room status reports and housekeeping assignment sheets.
Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.
Ability to safely and properly use common hand and powered tools.
Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies.
Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training.
Education
This position does not have a positive education requirement.
Additional information
Salary is dependent on experience and/or education.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.
This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
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Benefits
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