Account Executive SMB - Korea

GitLab • Remote

Company

GitLab

Location

Remote

Type

Full Time

Job Description

The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,800+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

Responsibilities
  • Experience managing an inbound request queue and assisting prospects and customers with online chat, email, and phone correspondence.
  • Familiarity with the needs of software development and IT operations teams.
  • Basic understanding of application lifecycle management including the technology commonly used in application lifecycle management.
  • Basic understanding of DevOps practices, including the cultural shift it represents and the benefits to building and shipping software upon adopting those practices.
  • Experience in a role that puts customer needs above all else.
  • Product demo experience.
  • Working knowledge of software development methodologies such as Waterfall, Agile, and Conversational Development.
  • Comfortable with frequent client phone calls to explain hard-to-understand concepts and deployment options.
Requirements
  • Candidate is required to be based in Korea.
  • Excellent spoken and written Korean and English
  • You are obsessed with making customers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
  • Affinity with software and the software development process
  • Passionate about technology and learning more about GitLab
  • 2+ years experience in sales, marketing, or customer service
  • Experience with CRM and email automation software is highly preferred
  • An understanding of B2B software, Open Source software, and the developer product space is preferred
  • Be ready to learn how to use GitLab and Git
  • You share our values, and work in accordance with those values
  • Ability to use GitLab
 
About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 reasons to work for GitLab:

  1. Work with helpful, kind, motivated, and talented people.
  2. Work remote so you have no commute and are free to travel and move.
  3. Have flexible work hours so you are there for other people and free to plan the day how you like.
  4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
  5. Work on open source software so you can interact with a large community and can show your work.
  6. Work on a product you use every day: we drink our own wine.
  7. Work on a product used by lots of people that care about what you do.
  8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
  9. Focused on results, not on long hours, so that you can have a life and don't burn out.
  10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.

Additional details about our process can be found on our hiring page.

 
#LI-YP1

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Apply Now

Date Posted

11/03/2022

Views

5

Back to Job Listings ❤️Add To Job List Company Info View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Account Manager, Care Partnerships - Headway

Views in the last 30 days - 0

Headway a mental health care company founded in 2019 aims to revolutionize mental healthcare by building a national network of providers accepting ins...

View Details

Director of Pricing - Garner Health

Views in the last 30 days - 0

Garner Health is a rapidly growing company backed by toptier venture capital firms Their mission is to transform the healthcare economy by delivering ...

View Details

Director, Product, Customer, and Lifecycle Marketing - Garner Health

Views in the last 30 days - 0

Garner Health is seeking an experienced Product Marketing Leader to join their team The ideal candidate will lead the product marketing efforts focusi...

View Details

Sales Sourcer (6-month contract) - Dandy

Views in the last 30 days - 0

Dandy a venturebacked company is revolutionizing the dental industry by integrating and simplifying dental practice functions through technology They ...

View Details

Intelligent Platforms Solutions Executive - ServiceNow, Salesforce, & Adobe - CDW

Views in the last 30 days - 0

CDW a Fortune 200 leader offers a role in its Digital Velocity Solutions Executive team The position involves selling Digital Velocity services and pr...

View Details

Sales Development Representative (Remote) - Dscout

Views in the last 30 days - 0

Dscout is a leading company in experience research technology offering a platform for businesses to gain insights into user needs and behaviors They a...

View Details