Account Manager

LiveIntent • Chicago, IL

Company

LiveIntent

Location

Chicago, IL

Type

Full Time

Job Description

About the Job:

LiveIntent is looking for a self-motivated candidate to be a part of our Agency and Brand Sales team as an Account Manager. The Account Manager will collaborate closely with Account Executives and Sales Directors playing a key part in client communication, sales planning, campaign setup and reporting for Liveintent’s customers. This individual will immerse themselves in Liveintent’s platform capabilities, ad inventory, audience demographics, and strategic approaches, building their knowledge and shaping the success of our clients. In the role of Account Manager, this individual will find themselves wearing many hats. They'll have the unique opportunity to liaise with various departments, applying their understanding of the media and adtech industries and campaign strategies. Excellent prioritization skills will be necessary to ensure smooth operations.

Responsibilities:

  • Collaborate on Request for Proposal (RFP) brainstorming sessions, working closely with Sales Marketing and Sales Lead to create strategic media plans and engaging pitch decks with attention to detail and deadlines
  • Develop media plans with a budget under $75k, accompanied with marketing materials
  • Gather all necessary materials for client meetings, internal discussions, proactive outreaches, and client requests
  • Manage media plan entry into agency templates and ensure insertion orders (IOs) are meticulously checked and signed, coordinating any revisions with legal and tech teams
  • Facilitate client communication during the pre-sale process, working with the Sales team to relay feedback to internal stakeholders regarding media plan revisions, specifications, production timelines, benchmarks, required assets, etc.
  • Transition sold campaigns with precision to ensure nothing slips through, working closely with internal and external stakeholders for a seamless launch
  • Take lead on Kantar brand study surveys, staying updated on new information and capabilities, and disseminating this knowledge to the Sales team
  • Collaborate with Optimizers to ensure campaign success, including weekly pacing meetings for all accounts
  • Attend client meetings, lunches, dinners, and events alongside the Account Executive to build robust client relationships
  • Generate insightful wrap reports and campaign screenshots, in cooperation with Sales Marketing
  • Keep abreast of industry trends, selecting and sharing the most relevant articles with the Sales team on a weekly basis
  • Contribute actively to the development and understanding of ad product offerings, specifications, and operational capabilities

Qualifications:

  • A minimum of 1 year of experience in account management, media planning, or a similar digital role
  • Knowledgeable about digital brand advertising and email marketing
  • Experience at a media publisher is a plus
  • Highly organized with a keen eye for detail
  • Analytical mindset that enjoys paying attention to the details
  • Familiarity with Google Suite, Excel, and Salesforce - or the eagerness to become skilled in these tools
  • Excellent research, oral and written communication skills, and proven history of following up in a timely manner
  • Adaptable, capable of managing shifting priorities and dealing with ambiguity effectively
  • Familiarity with GAM (DFP), DCM, Mediavisor, and other ad servers is advantageous
  • Sound understanding of the programmatic advertising ecosystem a plus
  • A strong desire to work hard, learn, and succeed - If you're eager to carve a career path in sales, this could be your ideal stepping stone.

At LiveIntent, we've embraced a remote-friendly workplace policy for select roles. Our office is conveniently situated at One World Trade Center with incredible NYC skyline views. We will encourage you to visit at times to take advantage of this wonderful space for team collaboration.

We support employee health and wellness by providing:

  • Comprehensive medical, dental, and vision coverage through two different providers with many plans being offered with 100% premium coverage for individuals and families, along with access to our 24/7 telemedicine provider Eden Health
  • Flexible PTO - We believe that time off to rest and recharge is important to all our employees and benefits everyone
  • Summer Fridays - Early dismissal to kick off your weekend
  • Access to BetterUp Care which focuses on the importance of mental fitness by providing confidential coaching and support to help build resilience and sustain well-being as we all navigate the ups and downs of work and life
  • Monthly wellness expense to use towards gym membership, subscription plan, fitness classes, or personal wellness
  • WFH expense reimbursement to ensure you are set up for success 
  • 12 weeks of 100% paid parental leave from day one of employment for the birth or adoption of a child
  • Access to Alma and our Employee Assistance Program which offers confidential assessments, short-term counseling, referrals, and follow-up services to employees
  • Voluntary benefits such as Critical Illness, Accident and Hospital Indemnity Insurance, Pet Insurance and Identity & Fraud Protection
  • 401k program

We foster belonging, inclusion, and diversity (BID) to help you live your best work life with a common goal of creating a safe space for each other, spreading education, awareness, discussion, and supporting people throughout LiveIntent + beyond through:

  • Mid-year and annual performance and compensation review process
  • BID Framework which includes a diverse group of panel leaders, advocates, culture squad members, DEI Executive Committee, and six employee-led resource groups: Asian Alliance at LiveIntent, BlackIntent, Juntos, Parents of LiveIntent, PrideIntent, & Women with Intent
  • Educational Sessions
  • Weekly and quarterly employee engagement activities

About LiveIntent:

LiveIntent, one of the world’s largest people-based marketing platforms, connects 2,500 publishing and advertising brands with over 250 MM verified people every month across all types of media. With the anonymized email address at the center of its industry-leading identity graph, LiveIntent provides brands with solutions that help them monetize, acquire, and retain real people, even where cookies don’t work. LiveIntent enriches a brands’ data, making it possible for them to deepen their understanding of their audiences, and more effectively market to people wherever they are present and paying attention. LiveIntent has employees located in Denmark, Germany, UK and US along with offices in New York, Berlin, and Copenhagen.

Instilling diversity, a sense of belonging, and empowerment into LiveIntent’s culture, core values, and vision is core to our success. Our ERG framework and DEI Executive Committee gladly supports several communities such as Asian Alliance at LiveIntent, BlackIntent, Juntos, Parents of LiveIntent, PrideIntent, & Women with Intent which provide individuals at the organization the chance to voice their opinions and feel heard in a space that is safe and welcoming.

LiveIntent is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

The base salary for this position begins at $60,000 with a maximum salary opportunity of $75,000. When determining compensation for roles, we look at qualifications needed for the position along with the mix of required and preferred skills/experiences, market data, and existing team equity. We rarely hire an individual into a position at the top of the salary band due to the belief that we are hiring people into roles that also challenge them to learn and grow. The band highlights that potential. We put an emphasis on growth and development through our performance and compensation reviews 2x a year in parallel with ongoing conversions with your manager throughout the year.



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Date Posted

11/17/2023

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