Account Manager ANZ

Company at a Glance

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

As a Buyer Development Account Manager, you will drive partner relationships, operational tasks, and data analyses with Brands, Buyers, Agencies, and Consultancies who leverage OpenX ad technology and services for transacting their brand’s campaigns via the open exchange, preferred deals, private auction and real-time guaranteed (RTG). This person will interact with all aspects of the pre and post-sale process of a premium programmatic transaction. This includes building premium inventory & data segments, creating private marketplace (PMP) deals, managing deals and reporting, troubleshooting, identifying yield & performance opportunities, and post-campaign performance wrap-ups.

We are seeking high achievers to build indispensable relationships with OpenX partners. This person will need to thrive in a fast-paced, team-oriented environment. Buyer Development Account Managers must be able to execute business and operational initiatives seamlessly to deliver and exceed the performance objectives of brand/agency relationships. The Buyer Development Account Manager will have extensive knowledge of the OpenX Products & Platform and should be able to advise partners on the ideal transactional setup for the highest level of performance. In the OpenX Buyer Development team, we strive to exceed partner expectations through building, supporting, and maintaining long-term win-win relationships. 

Key Responsibilities

• Work in conjunction with the APAC Buyer Development Sales Team to build, create and launch high-performing premium deals within the OpenX Platform through premium segments of inventory for OpenX’s Brands, Buyers, and Agencies.
• Run detailed analysis on active private marketplace deals and understand potential areas of opportunity to achieve success against an advertiser’s performance KPIs.
• Troubleshoot newly launched private marketplace deals that are not transacting properly.
• Assist Sales team during client meetings and act as the operational and technical lead.
• Be the main point of contact for clients to answer questions, deliver performance requests, and answer product questions.
• Help deliver the APAC Buyer Development team revenue goal through deal transactions, yield management, and relationship building.
• Respond to all client requests in a timely and acceptable fashion.
• Work with the APAC Buyer Development Sales Team and Buyer Development Account Directors to continue building a transparent, actionable, data driven Account Management process.

Requirements and Skills

• 3-5 years of relevant experience in digital advertising operations, publisher monetization and yield management, and digital advertising technology sales or services.
• Strong relationship management skills and operational experience in leading multiple cross-functional teams to achieve a business objective.
• Strong operational knowledge of online advertising industry, advertiser campaign objectives, and RTB / programmatic ecosystems.
• Ability to manage multiple projects, tasks, and responsibilities concurrently; ability to consistently set and meet deadlines.
• Self-starter with attention to detail who thrives on innovation and driving ideas forward – Effective problem solver.
• Results / Performance driven and able to identify and execute on new business opportunities or new process efficiencies.
• Excellent communication and presentation skills – Ability to discuss complex technology in a simple way.
• Ability to interact effectively with all levels within partner’s businesses as well as within OpenX.
• Strong analytical thinker with good business acumen.
• High proficiency in Powerpoint and Excel.
• Excellent communication and presentation skills – Ability to discuss complex technology in a simple way.
• Ability to travel into our Sydney based office 1-2 times per week and to in-person meetings with clients in/around Sydney.

OpenX VALUES

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

OPENX IS OURS

We are all owners of OpenX

We all have a voice to improve OpenX

We stake our personal and professional reputations on the excellence of our work

We are not interested in just "doing our jobs"; we take ownership to drive results

WE ARE AN OPEN BOOK

We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. 

WE EVOLVE FAST

We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS

Our three traits capture what makes a great team member at OpenX.

HUMBLE

Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.

DRIVEN

Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

SMART

Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities.

It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy

Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.

Effective Date: November 21, 2024