Account Manager - London Tech Week

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

This vacancy would require three days based in our London offices 

Job Description

London Tech Week is the UK’s most influential, and fastest growing, tech event. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives. Our content features big-hitting speakers – from the UK Prime Minister to the CEOs of tech giants to visionary innovators. Our expo floor brings tech to life and enables attendees to make connections which deliver lasting value.

The event has grown rapidly in recent years and we have a clear roadmap to continue this into 2025 and beyond. We are looking for an Account Manager who can support this by creating world-class content and recruiting superstar speakers in a fast-moving and exciting sector.

The company is committed to making a positive impact on the world through technology. Its events and digital media provide a platform for startups, scaleups and corporates to showcase their innovative solutions to the world's most pressing challenges.

The portfolio includes brands such as the flagship event London Tech Week, EQL:HER, Elevating Founders, Climate Leaders Forum, AI Leaders Forum and Tech Impact Awards. These brands bring together startups, scaleups, corporates, investors, policymakers, and thought leaders from all over the world to connect, learn, and collaborate.

We combine the unique convening power and start-up ecosystem expertise of Founders Forum with the global reach and large-scale event design and delivery experience of Informa, to create world class event experiences that unite and inspire the entire tech ecosystem.

From January 2025, we will be part of Informa Festivals – a new business unit which will focus on creating events which provide not just insights and connections, but unmissable and unforgettable experiences for our customers.

https://www.londonandpartners.com

https://www.techlondonadvocates.org.uk

https://ff.co.uk

We are seeking an Account Manager to optimize the commercial opportunities for Informa Tech Founders. You will play a vital role in growing our customer base, building lasting relationships, and driving event and digital sales. This role combines account management and new business development in a fast-paced, innovative environment.

In this role, you will be:

• Building connections: You will be the primary contact for customer accounts, cultivating long-term, trust-based relationships.
• Driving growth: You will meet and exceed revenue targets by responding to inbound inquiries, generating leads, and positioning our solutions to meet customer needs.
• Managing details: You will maintain accurate records in our CRM, including account plans, transactions, and customer interactions.
• Shaping experiences: You will collaborate with internal teams to ensure a seamless customer experience across all touchpoints.
• Navigating challenges: You will address customer goals and company objectives through effective project management and creative problem-solving.
• Staying informed: You will actively engage with market trends, competitor products, and industry developments, attending relevant events to deepen your knowledge.
• Building your brand: You will establish a strong presence through social selling and knowledge sharing with colleagues and the wider tech community.

Qualifications

• Experience: Sales experience within events, digital media, or marketing services.
• Relationship skills: Proven ability to build and maintain strong relationships at senior levels.
• Analytical mindset: Comfort working with data to draw actionable insights.
• Tech-savviness: Proficiency in tools like Salesforce.com and a strong understanding of the tech landscape.
• Problem-solving skills: A proactive and adaptable approach to challenges.
• Commitment to growth: A dedication to personal development and staying ahead in an ever-changing market.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include: 

•  Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
•  Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
•  Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more 
• Recognition for great work, with global awards and kudos programmes 
• As an international company, the chance to collaborate with teams around the world