Application Development Analyst (Advanced)

We are looking for an Application Development Analyst (Advanced) to support our client based in Tallahassee, Florida.

US BASED CANDIDATES ONLY.

This is an Hybrid position. Candidates must be located in or near Tallahassee, Florida. 

Who we are

Founded in 2009 and headquartered in beautiful Miami, FL, TECKpert is a tech consulting and staff augmentation firm. At TECKpert, we offer a contingent workforce built for any size digital transformation project. Experts in design, development, IT, analytics and marketing, provide innovative digital solutions to achieve success in our new economy. Our leaders identify the technical talent best suited to bolster our client’s capabilities, across all industries, including, healthcare, government, finance, legal, real estate, and startups.

TECKpert seeks to hire an Application Development Analyst (Advanced) to support our client, a government agency based in Tallahassee, FL. 
Job duties include, but are not limited to:

• The role is for a consultant as a key member of the team supporting ServiceNow Administration and Development for the DCF Modernization Projects. The Consultant will support the Enterprise Administration team to develop and enhance the ServiceNow platform. This candidate needs to be hands-on with the ability to work independently and customize/enhance the ServiceNow solution.
• Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions
• You will perform day-to-day support and maintenance, develop solutions in ServiceNow and coordinate support and development efforts
• General support, administration, and maintenance of ServiceNow platform and associated applications; including platform upgrades.
• Work closely with team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams
• Working closely with team, configure and improve core and custom applications
• Work directly with end users to resolve support issues within ServiceNow 
• Develop systems integrations and process automation 
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• Configuring and managing Discovery and Orchestration
• Load, manipulate and maintain data between ServiceNow and other systems
• Integrate various enterprise platforms with ServiceNow
• Enhance ServiceNow reporting and dashboard capabilities
• Support troubleshooting of issues in non-Dev instances
• Provide day to day technical administration that may include working on platform upgrades/functional updates, analyze log files, configure file changes, update installation and configuration documents, perform validation/testing and perform technical issue/problem resolution
• Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting/Dashboards, Now Mobile, etc.
• Support implemented and proposed solutions on the ServiceNow platform • Load, manipulate, and maintain data between ServiceNow and other systems
• Participate in deployment of features and any ServiceNow releases
• Develop according to ServiceNow best practices with focus on system sustainability and performance.

This opportunity is for a full-time, 4 months contract position with possible extensions and pay commensurate with experience up to $65/hour or $124,800 per year. Medical, dental, vision and life insurance available after 30 days of hire. 

Candidates are expected to work onsite at our client’s location. 

A successful Applications Development Analyst possesses or provides the following:

• Bachelor’s degree in Computer Science, Engineering or related field preferred
• 5+ years of ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities
• Familiar with Service Oriented architecture and web services integration
• (SOAP, WSDL, REST)
• Experience with JavaScript, XML, HTML
• Familiar with OKTA, LDAP, MS Active Directory, ADFS
• Integration (interfacing) of enterprise software systems
• Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
• Ability to effectively prioritize and execute tasks in a fast paced, high velocity, environment; ability to stay focused on responsibilities, meet deadlines and manage competing priorities under pressure.
• ServiceNow System Administrator / Developer Certification preferred
• ITIL V3 Foundation Certification preferred

Soft Skills -

• Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
• Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
• Decision Making: Makes sound, well-informed, and objective decisions.
• Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
• Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
• Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.
• Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
• Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Working with us

Working with TECKpert means more options. As new opportunities arise, you tell us what you think is a good fit for you. What industries interest you most? Do you prefer an on-location, 9-5? Or would you want a flexible schedule and remote work? We proudly offer a wide variety of roles. Many of our TECKperts enjoy coworking and skills training coupled with the stability of full-time employment. We believe TECKpert gives today's digital professionals an agile path to start and advance their career. All of our opportunities require at least 20 hours per week and can be one to twelve months in length. Choose the opportunity that matches your interest and desired cadence. 

Thank you for applying. If you are selected, we will reach out for a skills assessment and to schedule a short prescreen video call to get to know you better. We will also be in touch for any future roles your profile will match with.

Download our mobile app, sign up and complete your profile. Upload your resume and express interest for this opportunity by viewing the opportunity and giving the thumbs up. Note, you will also receive push notifications of additional opportunities as they become available. Go to our website and click on the link at the top for iOS or Android.

TECKpert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.